Rita Green
Boulevard
Summary
Adept at multitasking and customer service, I excelled at Golden Acorn Casino by enhancing customer satisfaction and streamlining bar operations. My proactive approach and outgoing personality led to the efficient training of new staff and the maintenance of high hygiene standards, showcasing my ability to thrive in fast-paced environments and foster team collaboration.
Overview
4
4
years of professional experience
Work History
Bartender/Restaurant Server
Golden Acorn Casino
03.2021 - 01.2025
- Served high customer volumes during the week and special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Promoted a safe working environment by adhering to food safety standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
El Capitan
Lakeside, CA06-1986
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
Timeline
Bartender/Restaurant Server
Golden Acorn Casino
03.2021 - 01.2025
High School Diploma -
El Capitan
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