Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rita Cumming

Dunnville,ON

Summary

Registered Pharmacy Technician with extensive experience across hospital, retail, specialty, and remote pharmacy settings. Expertise in medication dispensing, prescription verification, and inventory management. Proven ability to enhance operational efficiency and patient care through effective communication and teamwork. Committed to safety, regulatory compliance, and reducing prescription errors in high-volume environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Releasing Technician - Permanent Full Time

Calea/Fresenius Kabi
05.2022 - Current
  • Perform daily technical dispensing and final product release of pharmaceutical compounds, ensuring 100% accuracy in labeling, components, and calculations.
  • Prepare and verify complex formulations, including IV and TPN admixtures, in compliance with NAPRA standards, corporate policies, and provincial regulations.
  • Conducted final checks for TPN orders, including filter integrity testing, refractometer readings, and component accuracy.
  • Maintained IV cleanroom certification and performed sterile compounding and secondary checks in a high-volume, quality-driven environment.
  • Collaborate with pharmacists to ensure clinical review of prescriptions and referred issues requiring professional judgment.
  • Provid support to patients, caregivers, and healthcare providers by answering medication-related inquiries and maintain up-to-date documentation through internal quality systems.
  • Enhance patient safety and compliance by conducting thorough quality assurance audits and addressing discrepancies, fostering a culture of accountability.
  • Increased medication dispensing accuracy by implementing a double-check system and enhancing staff training on protocols.

Registered Pharmacy Technician - Casual

McMaster University Medical Centre
02.2022 - Current
  • Work within Epic hospital software, Omnicell/CSM, ATP and Microsoft.
  • Dispense and manage narcotics and controlled drugs in Controlled Substance Manager (CSM) as the narcotic technician.
  • Responsible for monitoring and supplying medications to all Anesthesia Work Stations (AWS) in operating rooms.
  • Responsible for daily 24-hour cart fills and updates.
  • Work in dispensary, answering phones to process and prepare orders for patients.
  • Train staff on using ATP machine and narcotic procedures.
  • Compound and package non-hazardous medications.
  • Restock Omnicell automated dispensing units (ADU) on various floors as needed.
  • Organize workflow in order to meet deadlines for timely completion of tasks.
  • Conduct monthly audits of controlled substance storage areas and documentation logs.
  • Participate in continuing education programs related to pharmacy operations and safety guidelines.
  • Perform quality control checks on finished products before release to patients.

Registered Pharmacy Technician - Casual

Haldimand War Memorial Hospital
05.2024 - Current
  • Independently perform all technical aspects of prescription preparation, including non-sterile compounding, packaging, and dispensing.
  • Manage prescription order entry, update drug profiles, and process medication refills using pharmacy software systems.
  • Maintain appropriate inventory levels through ordering, stock rotation, expiry checks, and annual year-end inventory procedures.
  • Prepare and distribute unit dose and ward stock medications, including narcotics, in compliance with regulatory and hospital protocols.
  • Conduct quality assurance audits and narcotic counts, investigate discrepancies, and ensure full compliance with OCP and federal guidelines.
  • Collaborate with pharmacists and interdisciplinary teams to support safe medication use and patient care initiatives.
  • Participate in departmental quality improvement initiatives and contribute to risk management activities.
  • Participate in continuing education programs related to pharmacy operations and safety guidelines.
  • Resolve problems involving incorrect dosage forms, strengths or directions from physicians' orders.

Registered Pharmacy Technician - Contract

SRx Health Solutions
07.2023 - 11.2023
  • Acted as a key resource for complex reimbursement processes, insurance navigation, special authorizations, and appeals within a fast-paced patient support program.
  • Liaised with patients, physicians, insurers, and pharmacies to secure and maintain coverage, coordinate timely access to medications, and ensure continuity of care.
  • Led training and onboarding for new team members, including job shadowing and call monitoring, while supporting program management with reporting and quality improvement initiatives.
  • Maintained detailed patient case files in CRM systems, ensured compliance with program KPIs, and reported adverse events and product quality complaints per regulatory protocols.
  • Collaborated cross-functionally to troubleshoot escalations, resolve access barriers, and support positive patient outcomes through personalized case management.
  • Monitored case progression and proactively followed up with stakeholders to minimize treatment delays, ensuring seamless coordination across the patient care journey.

Education

Pharmacy Technician Program -

Algonquin Career Academy
Mississauga

Architectural Technology -

Mohawk College
Hamilton

Skills

  • Above-average verbal and written communication abilities
  • Effective listening
  • Creative thinking
  • Strategic decision-making
  • Exceptional organizational skills
  • Maintaining pharmacy inventory
  • Managing case files
  • Manual and automated medication dispensing
  • Multitasking
  • Organized workflow
  • Outstanding software skills
  • Problem solving
  • Reimbursement expertise
  • Reliability
  • Strong attention to detail
  • Team collaboration

Certification

  • Registered Pharmacy Technician, Ontario College of Pharmacists License #629352
  • Reiki Practitioner

Timeline

Registered Pharmacy Technician - Casual

Haldimand War Memorial Hospital
05.2024 - Current

Registered Pharmacy Technician - Contract

SRx Health Solutions
07.2023 - 11.2023

Releasing Technician - Permanent Full Time

Calea/Fresenius Kabi
05.2022 - Current

Registered Pharmacy Technician - Casual

McMaster University Medical Centre
02.2022 - Current

Pharmacy Technician Program -

Algonquin Career Academy

Architectural Technology -

Mohawk College

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