Summary
Overview
Work History
Education
Skills
References
Timeline
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Rita Burgess

Grand Bay–Westfield,NB

Summary

Highly motivated professional with several years of management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff, and clients. Comfortable working independently and as a collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

19
19
years of professional experience

Work History

Owner

Burgess Bookkeeping Inc.
Grand Bay–Westfield, New Brunswick
01.2025 - Current
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.
  • Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing, and collections.

Operations Manager

Master Roofers Guarantee of New Brunswick
Saint John, New Brunswick
06.2021 - 06.2025
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Responded to information requests from superiors, providing specific documentation.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.

Compliance Coordinator

AIM Recycling
Saint John, New Brunswick
07.2018 - 06.2021
  • Ensured compliance with regulations and internal policies in daily operations.
  • Conducted regular audits to identify compliance gaps and recommend improvements.
  • Reviewed and updated compliance documentation to align with industry standards.
  • Provided support during audits, ensuring all necessary documentation was available.
  • Kept up-to-date records of developments in legislation to maintain and implement compliance programs and inform employees of changes to company policy.
  • Conducted compliance training programs and issued regular memos detailing compliant work practices to promote employee awareness of company policies.
  • Tracked progress of corrective action plans following audit recommendations.
  • Maintained records of all communications with relevant government agencies.

Administration /Administrative Assistant, Accounts Receivable

Debly Enterprises Ltd.
Saint John, New Brunswick
04.2006 - 08.2018
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Utilized accounting software to manage financial data and transactions.
  • Processed invoices, credit memos, and other documents related to accounts receivable.
  • Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
  • Reconciled daily cash receipts with bank deposits.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Processed customer invoices for timely billing and payment collection.

Education

Certificate - Sage 50, Excel 2010

Cyrstal Training
Saint John, NB
06-2014

Diploma - Office Administration Program

New Brunswick Community College
Saint John, NB
06-2007

Skills

  • Financial management
  • Payroll administration
  • Compliance auditing
  • Accounting software
  • Budget management
  • Customer relationship management

References

References available upon request.

Timeline

Owner

Burgess Bookkeeping Inc.
01.2025 - Current

Operations Manager

Master Roofers Guarantee of New Brunswick
06.2021 - 06.2025

Compliance Coordinator

AIM Recycling
07.2018 - 06.2021

Administration /Administrative Assistant, Accounts Receivable

Debly Enterprises Ltd.
04.2006 - 08.2018

Certificate - Sage 50, Excel 2010

Cyrstal Training

Diploma - Office Administration Program

New Brunswick Community College
Rita Burgess