Highly organized Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service.
Overview
4
4
years of professional experience
Work History
Sales Associate
La Vie en Rose
Prince George, BC
06.2025 - Current
Assisted customers with product selection and provided exceptional service to enhance shopping experience.
Managed inventory levels, ensuring accuracy and availability of merchandise on the sales floor.
Processed transactions efficiently, handling cash and credit payments while minimizing errors.
Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Client Service Professional
H&R Block
Prince George, BC
01.2026 - 04.2026
Responded to customer calls and emails to answer questions about products and services.
Educated customers about billing, payment processing, and support policies and procedures.
Maintained accurate record-keeping with proactive attention to client information updates.
Dealt with handling client payments, refunds etc.
Maintained and managed customer files and databases.
SEASONAL
Customer Service Representative
Save-On-Foods
Prince George, BC
02.2023 - 06.2024
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Participated in training programs to enhance product knowledge and customer service skills.
Store Associate
Apollo Pharmacy
Chandigarh, India
03.2022 - 11.2022
Greeted customers, helped locate merchandise, and suggested suitable options.
Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Maintained accurate inventory records through regular stock checks and system updates.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.