Rishika Singla
Sault Ste. Marie,Canada
Summary
Reliable Bachelorette Student enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Circle K Convenience Store and Gas Station
07.2024 - Current
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Used POS system to complete purchases for customers
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Prep Line Cook
Stacked Pancake and the Breakfast House
04.2024 - 05.2024
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Consistently met strict deadlines for meal preparation during busy shifts, contributing to timely service delivery.
- Maintained a clean and sanitary work environment, adhering to health department regulations and ensuring safety for all staff members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Cashier
Heyden Convenience Store
06.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Set up new sales displays each week with fresh merchandise.
Education
BACHELOR - Environmental Biology
Algoma University
05.2027
Skills
- Payment Processing
- Customer Service
- ID Verification
- Daily living support
- Verbal and written communication
- Mobility assistance
- Personal hygiene assistance
- Privacy and confidentiality
- Housekeeping tasks
- Meal preparation
- Cultural sensitivity
- Relationship building
Certification
- First Aid- CPR
- Smart Serve
- Food Handling
References
References available upon request
Languages
English
Hindi
Punjabi
Timeline
Customer Service Representative
Circle K Convenience Store and Gas Station
07.2024 - Current
Prep Line Cook
Stacked Pancake and the Breakfast House
04.2024 - 05.2024
Cashier
Heyden Convenience Store
06.2023 - 09.2023
BACHELOR - Environmental Biology
Algoma University
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