Summary
Overview
Work History
Education
Skills
Certification
Ngo Experience
Timeline
Generic

Jeevika

Summary

Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Desk Concierge Team Lead

Securiguard Services Ltd
Full Time
08.2022 - Current
  • Acknowledged and greeted guests entering or leaving building, promoting pleasant environment
  • Directed incoming calls and messages to appropriate staff or residents
  • Maintained guest privacy and building reputation by keeping information confidential
  • Answered guest questions regarding local area, facilities and amenities
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries
  • Updated front desk's concierge book to maintain most relevant visitor information
  • Transmitted information or documents to customers through email, mailings or facsimile machine and Trained new team members
  • Scheduled space or equipment for special programs, meetings and conference
  • Patrolling, checking for leaks and building maintenance issues in the building.

Sales Specialist

Bell
, Part Time
06.2022 - 08.2022
  • Greeted each customer and helped in finding requested items, helping boost customer satisfaction and retention
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment
  • Used product knowledge to suggest items to match client needs
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales
  • Created price tags and merchandise signs for new items
  • Calculated pricing applied discounts and collected payments to process transactions.

Pharmacy Assistant

Walmart
, Temporary
05.2022 - 06.2022
  • Answered customer questions about prescribed and OTC medications
  • Restocked shelves and prepared expired drugs for return
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff
  • Assisted customers with questions regarding side-effects for various types of medications
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Office Administrative Assistant

HM Tax Services
01.2022 - 04.2022
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls
  • Answered phones to direct callers, schedule appointments and provide general office information
  • Obtained scanned records and uploaded to database
  • Drafted agendas, meeting notes and other documents to enhance collaborative process
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors
  • Responded effectively to sensitive inquiries or complaints
  • Provided secretarial and office management support while building cooperative working relationships.

Education

Diploma in Business -

Kwantlen Polytechnic University

Skills

  • Judgment and Decision-Making
  • Reception Duties
  • Strong Organizational Skills
  • Clear Communication
  • Database and Client Management
  • Event Planning
  • Systems
  • Administrative Procedures
  • Microsoft Office Suite
  • Accounting and Bookkeeping
  • Schedule Management
  • Customer Service
  • Verbal and Written Communication
  • Business Administration
  • Report Preparation
  • Invoice Processing
  • Ease with Computers and Technology
  • Employee Communications
  • Microsoft Office
  • Order Placement
  • Appointment Coordination
  • Data Entry
  • Document and File Management
  • High Volume Phone Inquiries
  • Inventory Oversight
  • Billing and Invoicing

Certification

  • Licensed (Security)
  • Certified (OFA Assistant)

Ngo Experience

Asha Kiran Rural Development Society- NGO (1 year)

Timeline

Front Desk Concierge Team Lead

Securiguard Services Ltd
08.2022 - Current

Sales Specialist

Bell
06.2022 - 08.2022

Pharmacy Assistant

Walmart
05.2022 - 06.2022

Office Administrative Assistant

HM Tax Services
01.2022 - 04.2022

Diploma in Business -

Kwantlen Polytechnic University

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Jeevika