Rishib Parbhakar
Brampton,ON
Summary
Adept at fostering customer relationships and driving revenue growth, I excelled at RIBS TRANSPORT INC by expanding the client base and consistently achieving top performer status. My expertise in customer service and complex problem-solving, coupled with a knack for effective communication, has significantly enhanced client satisfaction and loyalty. Developed skills in fast-paced sales environment, focusing on customer relationship management and persuasive communication. Excels in understanding customer needs and delivering tailored solutions. Seeking to transition into new field, leveraging strong interpersonal and problem-solving abilities to achieve impactful results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Representative
RIBS Transport Inc
02.2023 - 07.2024
- Expanded customer base through cold calling, networking, and relationship building.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Dispatch Operations Manager
Hollax Transport
06.2022 - 11.2022
- Developed strong relationships with drivers to optimize routing, reduce delivery times, and improve overall customer satisfaction.
- Coordinated daily dispatching activities to ensure optimal utilization of resources
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
Dispatch Assistant
Woodland Hauling
04.2022 - 06.2022
- Assisted in reducing response times for urgent requests through prioritizing tasks and coordinating resources effectively.
- Maintained updated and detailed records of calls in physical and electronic database.
- Supported dispatch team in resolving issues promptly, minimizing delays and disruptions in service delivery.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Education
Bachelor of Commerce - Business Management - Global Management
Toronto Metropolitan University
Toronto, ON04-2022
Skills
- Customer Relationship Building
- Interpersonal communication skills
- Complex Problem-Solving
- Negotiation Tactics
- Network development
- Multitasking
- Proactive team player
- Reliability
Certification
Registered Insurance Broker (RIB)
Timeline
Sales Representative
RIBS Transport Inc
02.2023 - 07.2024
Dispatch Operations Manager
Hollax Transport
06.2022 - 11.2022
Dispatch Assistant
Woodland Hauling
04.2022 - 06.2022
Bachelor of Commerce - Business Management - Global Management
Toronto Metropolitan University
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