Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rishi Raj

Mississauga,ON

Summary

Dynamic Sales Associate with a proven track record at Gap, adept at upselling and resolving customer complaints efficiently. Skilled in data analysis and promotional event coordination, I consistently enhance sales performance and customer satisfaction. My ability to multitask and maintain a secure transaction process has contributed to a thriving retail environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Roots
Milton, Ontario
09.2024 - Current
  • Restructured stockroom shelves by size, color, and style for optimal organization.
  • Formulated promotional strategies that significantly boosted sales volume.
  • Executed credit card transactions with speed and security.

Sales Assosciate

Gap
Waterloo, Ontario
02.2024 - 08.2024
  • Resolved customer complaints with professionalism and efficiency.
  • Demonstrated product features tailored to customer needs.
  • Assisted customers in selecting products based on sizing and styling preferences.
  • Processed credit card transactions securely and swiftly.
  • Handled returns, exchanges, and refunds per company policies.
  • Participated in weekly team meetings to assess performance goals.

Sales Associate

Footlocker
Kitchener, ON
09.2023 - 12.2023
  • Showcased product features and benefits tailored to customer needs.
  • Executed transactions efficiently using a point-of-sale system.
  • Maintained comprehensive knowledge of store merchandise and policies.
  • Upsold additional items aligned with customer interests and preferences.

Education

Master of Science - Computer And Information Systems

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04-2025

Skills

  • Data analysis
  • Database management
  • Upselling
  • Multitasking
  • Purchase orders
  • Cash handling
  • Promotional events coordination

Certification

  • G License
  • Food Handlers Certificate

Timeline

Sales Associate

Roots
09.2024 - Current

Sales Assosciate

Gap
02.2024 - 08.2024

Sales Associate

Footlocker
09.2023 - 12.2023

Master of Science - Computer And Information Systems

Conestoga College Institute of Technology And Advanced Learning
Rishi Raj