Rishi Raj
Mississauga,ON
Summary
Dynamic Sales Associate with a proven track record at Gap, adept at upselling and resolving customer complaints efficiently. Skilled in data analysis and promotional event coordination, I consistently enhance sales performance and customer satisfaction. My ability to multitask and maintain a secure transaction process has contributed to a thriving retail environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Roots
Milton, Ontario
09.2024 - Current
- Restructured stockroom shelves by size, color, and style for optimal organization.
- Formulated promotional strategies that significantly boosted sales volume.
- Executed credit card transactions with speed and security.
Sales Assosciate
Gap
Waterloo, Ontario
02.2024 - 08.2024
- Resolved customer complaints with professionalism and efficiency.
- Demonstrated product features tailored to customer needs.
- Assisted customers in selecting products based on sizing and styling preferences.
- Processed credit card transactions securely and swiftly.
- Handled returns, exchanges, and refunds per company policies.
- Participated in weekly team meetings to assess performance goals.
Sales Associate
Footlocker
Kitchener, ON
09.2023 - 12.2023
- Showcased product features and benefits tailored to customer needs.
- Executed transactions efficiently using a point-of-sale system.
- Maintained comprehensive knowledge of store merchandise and policies.
- Upsold additional items aligned with customer interests and preferences.
Education
Master of Science - Computer And Information Systems
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04-2025
Skills
- Data analysis
- Database management
- Upselling
- Multitasking
- Purchase orders
- Cash handling
- Promotional events coordination
Certification
- G License
- Food Handlers Certificate
Timeline
Sales Associate
Roots
09.2024 - Current
Sales Assosciate
Gap
02.2024 - 08.2024
Sales Associate
Footlocker
09.2023 - 12.2023
Master of Science - Computer And Information Systems
Conestoga College Institute of Technology And Advanced Learning
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