Rishi Patel
Toronto,ON
Summary
Dynamic and results-driven professional with a strong background in customer service and cash handling at Sunset Grill And Restaurant. Proven ability to train and mentor team members, enhancing performance and fostering a positive work environment. Recognized for problem-solving skills and a commitment to exceptional service, ensuring customer satisfaction at all times.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Sunset Grill And Restaurant
08.2023 - Current
- Communicated with customers and team members to solve problems.
- Restocked and organized merchandise in front lanes.
- Trained team members on cash register operation and cash handling.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Processed both cash and card purchases and returns.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed approximately 30 incoming calls, emails, and faxes per day from customers.'
Event Volunteer – Seneca Career Fair
Seneca College
09.2023 - 10.2023
- Provided valuable feedback to event organizers on potential improvements for future events based on personal observations and experiences as a volunteer.
- Assisted guest speakers with preparation needs, such as coordinating audiovisual equipment setup or addressing last-minute requests prior to presentations.
- Enhanced event attendee experience by providing exceptional customer service and assistance during events.
- Handled emergencies calmly and efficiently, following established protocols to ensure attendee safety and well-being at all times.
- Assisted with setup and teardown of event spaces, contributing to timely execution and efficient transitions.
Education
BBA - Financial Planning
Seneca College
Toronto, ON04-2025
Skills
- Positive attitude
- Empathy and patience
- Cashier training
- Customer service
- Problem-solving
- Cash handling
Languages
English
Full Professional
Timeline
Event Volunteer – Seneca Career Fair
Seneca College
09.2023 - 10.2023
Cashier Team Lead
Sunset Grill And Restaurant
08.2023 - Current
BBA - Financial Planning
Seneca College
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