Rishavjot Kaur
Brampton
Summary
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication. Strong computer proficiency and ability to work efficiently under pressure while ensuring accuracy and professionalism.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
Dairy Queen Grill & Chill
12.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Trained new employees on cashier operations, fostering competence in register use, customer interaction techniques, and store policies.
- Handled incoming calls and managed front-desk responsibilities.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
Warehouse Assistant
Lululemon
06.2023 - 11.2023
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Managed filing system, entered data and completed other clerical tasks.
Education
Diploma - Public Relations
Canadore College of Applied Arts And Technology
Mississauga, ON12-2024
Skills
- Decision-making
- Workplace safety
- Multidisciplinary collaboration
- Accurate money handling
- Opening and closing procedures
- Punctual and reliable
- Handling customer complaints
- Inventory control
- Calendar Management & Scheduling
- Document Preparation & Data Entry
- Organizational & Multitasking Skills
- Verbal and written communication
Languages
English
Punjabi
Hindi
Certification
1.Food Handler Certification
2.Security Guard,Ministry Of Community Safety And Correctional Service
3.First Aid And CPR Level B and C
Timeline
Shift Manager
Dairy Queen Grill & Chill
12.2023 - Current
Warehouse Assistant
Lululemon
06.2023 - 11.2023
Diploma - Public Relations
Canadore College of Applied Arts And Technology