Rishav Garg
Kitchener,ON
Summary
Committed and hardworking customer service professional with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Satpal Trading Company
04.2020 - 07.2022
- My role was to attend customers.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Higher Secondary(12th Pass) - Commerce
Shivalik public school jaitu
Diploma - Tourism management
Conestoga college
Waterloo, ON09.2022
Skills
- Team Management
- TeamViewer
- Communication skills
- Cashier
- Sales
- English
- Business Development
- Retail
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- English
- Customer Relations
- Feedback Acceptance
- Payment Collection
- Promoting Loyalty
- Customer Assistance
Timeline
Customer Service Associate
Satpal Trading Company
04.2020 - 07.2022
Higher Secondary(12th Pass) - Commerce
Shivalik public school jaitu
Diploma - Tourism management
Conestoga college
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