RISHAV BANSAL
Brampton
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Telecommunications Technician
Bell Technical Solutions
08.2021 - Current
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Participated in continuous learning opportunities to stay current on industry trends and advancements, ensuring top-quality service delivery.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Trained junior technicians on proper installation techniques and troubleshooting procedures, ensuring consistent service quality across the team.
Education
Cybersecurity Certificate
Google
02.2024
Diploma - Computer System Tech - Networking
St. Clair College of Applied Arts And Technology
Windsor, ON04.2021
Skills
- Troubleshooting and resolution
- Software Upgrades
- VoIP Systems
- Wireless Networking
- Network Troubleshooting
- Beginner-level Python, Linux, SQL
- Telecom Infrastructure
- Security Information and Event Management (SIEM) tools, and Intrusion Detection Systems (IDS)
Languages
English
Full Professional
Timeline
Telecommunications Technician
Bell Technical Solutions
08.2021 - Current
Cybersecurity Certificate
Google
Diploma - Computer System Tech - Networking
St. Clair College of Applied Arts And Technology
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