Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Manager
Shell Gas Station
12.2020 - Current
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Assistant
Real-Estate
03.2020 - 12.2020
Increased efficiency by implementing new processes and providing administrative support to management.
Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Cashier
Jugo Juice
08.2019 - 05.2020
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.