Risham Kaur
Milton,ON
Summary
Experienced and dynamic event manager and educator with a proven track record of planning, coordinating, and executing over 50 successful events. Skilled in cost-effective budgeting, exceptional time management, and event marketing strategies. Adept at team management, high-level documentation, and effective coordination. Known for strong leadership abilities and the capacity to bring together diverse teams to achieve outstanding results.
Overview
24
24
years of professional experience
Work History
Events Manager
Country Heritage Park
08.2024 - 12.2024
- Managed budgets effectively, optimizing allocation of resources to maximize event impact.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
- Streamlined event operations for improved efficiency and cost-effectiveness through comprehensive logistical management.
- Ensured smooth event transition with thorough pre-event walkthrough and detailed day-of coordination efforts.
- Created memorable experiences for guests through immersive entertainment options at various events.
- Led cross-functional teams in the execution of successful events, fostering collaboration and communication among all stakeholders.
- Established strong relationships with vendors, securing optimal pricing and service quality for events.
- Increased client satisfaction by delivering tailored events that met their unique objectives and preferences.
- Skillfully negotiated contracts with venues, saving clients money while maintaining high-quality standards for events spaces.
- Maintained strict safety protocols at all times, mitigating potential risks to attendees during large-scale gatherings.
- Created detailed timelines and budgets for events to meet all deadlines.
- Trained and supervised event staff to complete tasks on time.
- Utilized social media to promote events and increase attendance.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
Heritage Educator & Manager - Student Volunteering
Country Heritage Park
03.2023 - 12.2024
- Run multiple education programs for school students of multiple ages. Programs includes following: (Early Settlers, Sustainable Farming, Bee Farming etc)
- Facilitated classroom discussions, encouraging student participation and critical thinking.
- Adapted curriculum for diverse student needs to ensure inclusive education.
- Guided students in project-based learning to foster collaboration and creativity.
- Supported student well-being by creating a positive and safe learning atmosphere.
- Fostered a collaborative learning environment by promoting teamwork and respect.
- Coordinate with Multiple schools across Milton for student participation as Volunteers.
- Maintain secure records of Students for personal details, interest areas and hours completed for Mandatory Volunteering.
Administrative Assistant
Convergys India Services Pvt Ltd.
11.2003 - 03.2005
- As assistant to Director - Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Support work success of Department Director by ontime quality deliverables (eg Reports, presentations, key communications, updated work calenders)
- Inter-department co-ordination for Project reports, Progress and risks to deliverables.
- Maintain collaboration and communication multiple functional heads & Sr Leadership.
- Active participation along with HR for various activities of project ramp-up, resource requirements, hiring challenges and strategies to meet hiring timelines.
- Regular interface with other County Heads through multiple communication channels (video, email, phone calls etc)
- Support business continuity through regular risk tracking with support of other departments.
CEO's Secretary
Paras CallTech Ltd
01.2003 - 11.2003
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Maintain information flow and ensure departmental coordination between HR, Operation, Sales team
- Documentations of meetings and timely communication for the same
- Client communication (mails/voice based)
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated and maintained confidential databases and records.
- Worked with senior management to initiate new projects and assist in various processes.
- Upheld strict timetables by maintaining accurate, balanced calendars.
Brand Promotion Officer
New Era Industries
06.2000 - 10.2000
- Identify prospective clients through Tele Calling and Increase product awareness/customer education
- Generating sales from data provided by marketing head
- Maintain good PR with existing clients
- Coordinate installations status with site staff
- Compilation of Daily Sales Report
- Working on monthly basis and daily morning reviews with Marketing Head
- Daily meetings with Site Staff members
- Conducted thorough inspections for maintaining high standards of operation.
- Managed security protocols to ensure safety and compliance.
Education
Master of Arts - English Literature
Punjab University
Chandigarh, India01.1998
Bachelor of Arts - English Literature
Delhi University
New Delhi, India01.1996
High School Diploma -
Kendriya Vidyalya
R K Puram, New Delhi, India01.1994
Skills
- Time management
- Customer Service
- Administrative Experience
- Capable of multitasking, organized and self-motivated
- Event billing
- Guest management
- Vendor negotiation
- Operations oversight
- Team leadership and supervision
- Records maintenance
- Schedule management
- Guest relations
- Deadline management
- Health and safety service regulations
- Client meetings
LANGUAGES
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working
MARCH BREAK CAMP2023
- COUNTRY HERITAGE PARK, MILTON, ON
- MARCH13TH TO16TH
- Artifacts Documentation and Records
- Teamwork
- Time management
- Communication & interpersonal skills
- Relationship building
Accomplishments
- Planned over 50 events in 2024 (6 months of engagement).
- Built strong relationships with vendors such as florists, photographers, videographers, musicians, and officiants.
Hands-on Experiences
Office tools - Canva, Word, Excel Powerpoint, Outlook, Social Tables
Timeline
Events Manager
Country Heritage Park
08.2024 - 12.2024
Heritage Educator & Manager - Student Volunteering
Country Heritage Park
03.2023 - 12.2024
Administrative Assistant
Convergys India Services Pvt Ltd.
11.2003 - 03.2005
CEO's Secretary
Paras CallTech Ltd
01.2003 - 11.2003
Brand Promotion Officer
New Era Industries
06.2000 - 10.2000
Master of Arts - English Literature
Punjab University
Bachelor of Arts - English Literature
Delhi University
High School Diploma -
Kendriya Vidyalya
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