Maheeda Mariyan
Toronto,Canada
Summary
Reliable job seeker looking for a part time employment to utilize knowledge and experience, while offering strong multitasking, problem solving and communications skills. Bilingual, goal oriented and committed to achieving high level of customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
10.2021 - 11.2022
- Greeted customers, processed orders and transactions on cash register
- Received shipments, carried boxes, unloaded and stored ingredients and products
- Followed company's health and safety policies to prepare drinks and foods
- Supported customer service goals and enhanced relations through effective communications
- Adhered to the company's values and best practices for ensuring customer satisfaction
- Answered customer questions and ensured guest experience was positive
- Organized and restocked supplies to support team operations and productivity
- Explained benefits, features and recommendation to maximize customer retention
- Cleaned work stations and equipment, swept and took out garbage and recycling
Warehouse Associate
Hudson's Bay Warehouse
06.2020 - 09.2020
- Utilized RF Scanner to track products
- Adhered to all health and safety standards
- Successfully managed and organized warehouse inventory
- Prepared orders for shipments systematically by picking, packing and labeling merchandise
- Inspected incoming and outgoing shipments to verify accuracy and to prevent errors
- Cleaned and maintained warehouse in compliance with OSHA standards
- Worked on a team to motivate and promote cohesion and staff morale
Education
Diploma - Business- Human Resources
George Brown College
Toronto, ON07.2022
High School Diploma -
East York Collegiate Institute
East York, ON06.2020
Skills
- 1 year customer service
- Bilingual: Bengali and English
- Positive and friendly
- Strong verbal and written communication
- Caring and supportive team player
- Customer focused and active listener
- Able to solve conflicts effectively
- Attentive, multitasker and flexible
- Knowledge in WHMIS and Workplace Health and Safety Policies
- Computer proficient
Certification
- OTEC- Customer Service Excellence
- WHMIS
- Health and Safety
- Red Cross- First Aid/ CPR- AED, Level C
Timeline
Crew Member
McDonald's
10.2021 - 11.2022
Warehouse Associate
Hudson's Bay Warehouse
06.2020 - 09.2020
Diploma - Business- Human Resources
George Brown College
High School Diploma -
East York Collegiate Institute
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