Rishabh Sharma
Victoria,BC
Summary
Talented Supervisor with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
Work History
Senior Supervisor
National Car and Truck Rental
Victoria, BC
08.2017 - Current
- Daily operation including but not limited to rentals and reservations, rental operations and audit reports, accident and breakdown files, vehicle cleaning and transporting, sales, and marketing.
- Leading and supervising all Operations and Fleet activities.
- Daily operation and training requirements, including guiding.
- Auditing and directing employees in the performance of their duties.
- Supporting rental sales agents in incremental revenue sales.
- Administrative and auditing duties and all other duties and assignments as the business demands dictate.
- Coordinated, supervised, and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
- Additional duties as assigned.
Senior Sales Associate & Assistant Manager
7-Eleven Canada Inc
Victoria, BC
09.2016 - 01.2018
- Trained new sales personnel on company policies, customer acquisition strategies, and successful sales techniques.
- Keeping an accurate cash and merchandise count at the end of every shift.
- Keeping the fresh and hot food stocked all the time.
- Generated sales leads and cold-called potential customers.
- Controlled store inventory and reviewed cash handling and operations reports.
- Decreased inventory shrinkage, drive-off, and daily cash discrepancies by closely monitoring daily operations.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction, and sales numbers.
Sales Associate and Lottery Operator
Macs Convenience Stores Inc
Victoria, BC
03.2015 - 05.2016
- Monitored the security of the store at all times.
- Processed POS transactions, including checks, cash, and credit purchases or refunds.
- Restocked, arranged, and organized merchandise in front lanes to drive product sales.
- Filled, maintained, and rotated products and displays to create attractive arrangements, promote customer interest, and drive sustained sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Pizza Maker
Second Slice Pizza
Victoria, BC
09.2014 - 03.2015
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Completed training to learn additional techniques for making new and seasonal items.
- Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.
- Reduced customer wait times by quickly and efficiently operating customer window and sales register.
Education
Diploma - Business Administration
Camosun College
Victoria, BC12.2016
Grade 12 - Commerce
Police DAV Public School
Jalandhar, Punjab, INDIA05.2013
Skills
- Priority management
- Compliance understanding
- Staff oversight
- Coaching and mentoring
- Team Building
- Business Development
- Leadership
- Negotiation
Accomplishments
- First Aid & CPR Level C
Timeline
Senior Supervisor
National Car and Truck Rental
08.2017 - Current
Senior Sales Associate & Assistant Manager
7-Eleven Canada Inc
09.2016 - 01.2018
Sales Associate and Lottery Operator
Macs Convenience Stores Inc
03.2015 - 05.2016
Pizza Maker
Second Slice Pizza
09.2014 - 03.2015
Diploma - Business Administration
Camosun College
Grade 12 - Commerce
Police DAV Public School
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