Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Rishabh Shah

Toronto,ON

Summary

Offering solid foundation in IT principles and commitment to learning and development in technical support role. Brings understanding of operating systems and network fundamentals, along with ability to troubleshoot hardware and software issues effectively. Ready to use and develop skills in system configuration and technical support.

Overview

2
2
years of professional experience

Work History

Office Administrative Assistant

Marketing Industry
09.2023 - 04.2024
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.

Receptionist/After-School Tutor

Bright International
04.2023 - 08.2023
  • Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
  • Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Desktop Administrator

Finance Department
04.2022 - 01.2023
  • Streamlined IT support processes for increased efficiency by developing standard operating procedures for troubleshooting and maintenance tasks.
  • Enhanced system performance by implementing desktop administration best practices and optimizing configurations.
  • Maintained a secure computing environment by enforcing network security policies, implementing firewall rules, and monitoring for potential threats.
  • Implemented backup strategies that safeguarded critical data from loss due to hardware failures or malicious attacks.

Education

Information Technology

Seneca College of Applied Arts And Technology
North York, None
12-2024

Skills

  • Data entry
  • Verbal communication
  • Microsoft office
  • Schedule management
  • Multitasking and organization
  • Team support
  • Project coordination
  • Customer service

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Office Administrative Assistant

Marketing Industry
09.2023 - 04.2024

Receptionist/After-School Tutor

Bright International
04.2023 - 08.2023

Desktop Administrator

Finance Department
04.2022 - 01.2023

Information Technology

Seneca College of Applied Arts And Technology

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Rishabh Shah