RISHABH BHARDWAJ
Markham,ON
Summary
Economics and Financial Planning University gold medalist graduate looking for a position in a growing financial organization. Having more than 4 years of management, customer dealing, and Finance experience. Having a keen interest and fondness for the financial market. Area of expertise includes Financial Planning, Insurance, customer service, management, Quality assurance Analyst, and Technical Support. Highly motivated professional in troubleshooting and problem resolution with the best negotiation skills. Also, meeting the demands of both business and clients in the most appropriate manner. Passionate about learning business concepts and possess the ability to handle work pressure and customer issues professionally. Have exceptional advisory and management skills to introduce new schemes and help customers to meet their financial goals.
Overview
7
7
years of professional experience
Work History
Insurance Advisor
TD Insurance
01.2022 - Current
- Overall responsibility of Delivering a Legendary customer experience to both inbound and outgoing clients by addressing their requirements to the best of your ability while also identifying additional current and future insurance needs
- Compliance and LEI SME (Subject Matter Expert) to drive team results through frequent communications and team campaigns
- Effectively respond to customer requirements by identifying solutions and offering knowledgeable counsel to turn prospective consumers into TDI clients that are happy
- Adhere to the company's risk appetite and TD framework in all dealings with clients and coworkers
- Become a product specialist to effectively establish and maintain rapport with current clients to meet their changing requirements and wants
- Help my coworkers grow by continuously helping in the conversation
- Successfully achieve and exceed set goals, invest in continuous learning to work towards being a better me to further the agenda of being the better bank
INSURANCE AGENT AND ADVISOR
AMERICAN INCOME LIFE
01.2021 - 01.2022
- Overall responsibility of managing all phases of the sales cycle from prospecting to close and following-up support
- Represent a full line of insurance and financial products, and services as a trusted advisor to businesses and individuals
- Licensed insurance advisor responsible for contacting and selling new leads within the company
- Routinely deal with angry, confused, and overwhelmed customers through face-to-face interaction, and getting them into plans that were exactly what they needed and could afford
- Modeled exceptional customer service skills and appropriate diagnostic sales techniques,
- Calculated quotes and educated potential clients on insurance options
- Providing extensive product presentations with strong customer service skills, allowing for strong report building, confidence in overcoming objections, and helping to develop new agents.
Assistant Manager
MONEY YUG
01.2020 - 01.2021
- Sales and marketing)
- Overall responsibility of B2B and B2C sales of all kinds of financial services
- Also Provide in- depth information to interested clients, and act as a representative for the marketing department in improving buyer meetings
- Hit and exceeded department KPLs by 25% for 3 months in a row with 75% success rate in closing deals
- Accurately distinguished a client's necessities, making him the most lucrative client for the organization
- Upsold 13 new add-on services to a single client, as a result, received gratitude from the company owner
- Providing timely, efficient, courteous, and respectful customer service by trying to provide apt solution to
- Problem or escalating them to the appropriate department.
Sales Executive
DK Business
01.2019 - 01.2020
- Overall responsibility to offer after deals administrations and after deals backing to clients around the world
- Making approaches and techniques and managing the client administrations given by the group
- Single handedly managed a large influx of calls, on a particularly busy day at work
- Negotiating, planning, and assisting consumers with correct payment resolutions on one or multiple credit card accounts including Consumer and Business accounts
- Researching and answering questions regarding account status; assisting as personal financial advisor over the phone and ownership of fiduciary responsibility for the client
- Fostered a corporate client's interest in the organization, thus, increment the organization's business by 10%.
Marketing Intern
SHAREKHAN
01.2018 - 01.2019
- Peruse various press sources every day to decide stock vacillations
- Spoken with stockbrokers through phone and email
- We started buy and sell orders
- Exchanged through many electronic exchanging sites
- Created specialization in value alternative bonds that gave a reliable benefit against less- specialized merchants
- Utilized buys to the customer's benefits
- Amplified customer base through references and systems administration occasional
- Manage all clients' queries on financial issues, administer effective resolution of all customer complaints
- Follow up on delinquent accounts and forward irreconcilable accounts for collector action
- Provide support to client by offering solutions to address financial.
Education
POST GRADUADUATION CERTIFICATE - Financial Planning
Humber Institute of Technology And Advanced Learning
Toronto, ON05.2022
Bachelor of Arts - Economics
GGSIPU
09.2020
Skills
- TECHNICAL SKILLS
- Good knowledge of Financial Statements and credit analysis
- Credit structures and applicable risk management, fulfillment processes and roles of partners
- Professional and positive attitude with the ability to deliver customer-focused service
- Strong verbal and written communication skills and interpersonal skills
- Ability to work with and coordinate across multiple stakeholders
- Proficiency with applications including Word, Excel, Outlook, PowerPoint, Power BI, Project, and SharePoint
- Claims Reporting Systems
- Business Planning
- Customer Needs Assessments
- Asset Allocation
Accomplishments
- OTL by the Insurance Institute of Canada
- LLQP PROVINCIALS by DURHAM COLLEGE
- Working towards CSC Licensing.
- The Role of the Capital global market by The University of Melbourne
- Fundamentals of Credit by Corporate Financial Institute
- Foundations of Project Management by Google
- Financial Market by Yale University
- Financial Markets and Investment Strategy' by the Indian School of Business
- Introduction to Finance and Accounting by the University of Pennsylvania
Timeline
Insurance Advisor
TD Insurance
01.2022 - Current
INSURANCE AGENT AND ADVISOR
AMERICAN INCOME LIFE
01.2021 - 01.2022
Assistant Manager
MONEY YUG
01.2020 - 01.2021
Sales Executive
DK Business
01.2019 - 01.2020
Marketing Intern
SHAREKHAN
01.2018 - 01.2019
POST GRADUADUATION CERTIFICATE - Financial Planning
Humber Institute of Technology And Advanced Learning
Bachelor of Arts - Economics
GGSIPU
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