Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rishabh Aviral

Toronto

Summary

Well-qualified dispatch coordinator with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

3
3
years of professional experience

Work History

Dispatcher

Diesel Motor Express,
05.2022 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 50 fleet vehicles.
  • Developed strong relationships with clients through proactive communication and problem-solving support.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Negotiated contracts with carriers to secure the most cost-effective transportation solutions for customers'' needs.
  • Provided training and guidance to new dispatchers.
  • Monitored and tracked status of shipments in transit to confirm on-time delivery.
  • Border crossing shipment clearance (Creating manifest and
    calling custom brokers)
  • Load booking on load link and Power DAT Planning of
    local city afterhour trucks
  • Utilize transportation management software and tools to track shipments and maintain accurate records
  • • Ensure compliance with federal, state, and local transportation regulations and company policies
  • Identify and address potential issues, minimizing disruptions to operations

SECURITY SPECIALIST

City Of Toronto ,(Union Station)
01.2021 - 04.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
  • Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
  • Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
  • Enforce security protocols & procedures protocols at
    Union Station to ensure the safety and well-being of
    passengers and staff.
  • Collaborate closely with station staff to ensure secure
    opening and closing procedures, offering security escort
    during late evening lockups. Contribute to the successful
    implementation of crowd control strategies during
    high-traffic periods and special events.
  • Maintain a visible and approachable security presence
    across station facilities, promptly responding to
    emergencies, administering first aid when required, and
    conducting routine safety checks of platforms, stairs,
    elevators, escalators, and equipment.

Education

Master of Science - Project Mangement

Northeastern University
Toronto, ON
06.2021

Bachelor of Science - Engineering

Christ University
Bangalore,India
07.2018

Skills

  • Data Entry
  • Dispatch software
  • Dispatching procedures
  • Border crossing process (PAPS, ACE and PARS, ACI)
  • Rate Negotiation and customer service
  • Strong organizational,communication (via phone,
    email, and chat) and written skills
  • Power DAT (Interstate load
    booking)

Timeline

Dispatcher

Diesel Motor Express,
05.2022 - Current

SECURITY SPECIALIST

City Of Toronto ,(Union Station)
01.2021 - 04.2022

Master of Science - Project Mangement

Northeastern University

Bachelor of Science - Engineering

Christ University

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Rishabh Aviral