Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Full Time Crew Member
McDonald's
12.2023 - Current
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Improved customer satisfaction by providing friendly and efficient service at the register.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Team Member or Crew Member
Burger Factory Restaurant
01.2022 - 10.2023
Provided exceptional service to a high volume of daily customers
Operated POS terminals to input orders, split bills, and calculate totals
Greeted customers, answered questions, and recommended specials to increase profits
Cleaned tables and chairs to prepare the dining area for the next customers
Greeted customers with a smile to foster a warm and welcoming environment
Processed customer orders quickly and accurately, utilizing POS system
Resolved customer complaints promptly and professionally
Trained new employees in all aspects of restaurant operations, including cash handling procedures, food safety regulations, and customer service protocols
Prepared food and other menu items as required
Maintained a clean and organized work area, ensuring compliance with health regulations
Used deep fryer, grill and oven to prepare fast food items.