Rishab jaura
Hello Fresh
Chestermere,AB
4
Languages
1
Certification
8
years of professional experience
Customer-focused Delivery Driver experienced in route navigation and issue resolution. Enhanced customer experiences through effective collaboration with cross-functional teams and adherence to safety protocols. Committed to delivering quality service and exceeding expectations in dynamic environments.
Work History
Delivery Driver
1 Year 3 Months- Delivered meal kits efficiently, ensuring timely arrival and customer satisfaction.
- Navigated routes using GPS technology for optimal delivery efficiency.
- Maintained accurate records of deliveries and customer feedback for quality assurance.
- Collaborated with warehouse staff to streamline order preparation processes.
- Ensured compliance with safety regulations during transportation and delivery operations.
- Conducted vehicle inspections regularly to maintain operational readiness and safety standards.
- Resolved customer inquiries regarding delivery issues promptly and professionally.
Sales Manager
3 Years 6 Months- Developed and executed sales strategies to drive revenue growth in competitive markets.
- Established strong relationships with key clients, resulting in increased customer loyalty and retention rates.
- Analyzed market trends and customer feedback to refine sales approaches and enhance client satisfaction.
- Mentored and trained junior sales team members on best practices and product knowledge.
- Collaborated cross-functionally with marketing to align promotional campaigns with sales objectives.
- Led performance reviews, providing constructive feedback to optimize individual and team productivity.
- Implemented data-driven decision-making processes to track sales performance and identify areas for improvement.
- Spearheaded initiatives that streamlined sales operations, enhancing overall efficiency across the department.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Front Office Assistant
5 Months- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Coordinated guest service requests, enhancing overall customer satisfaction.
- Assisted in managing reservations using hotel management software.
- Provided administrative support, maintaining organized filing systems for guest records.
- Communicated effectively with housekeeping and maintenance teams to address guest needs promptly.
- Greeted guests warmly, fostering a welcoming environment upon arrival.
- Monitored inventory levels of office supplies, placing orders as necessary to ensure availability.
- Executed daily operational tasks with attention to detail, contributing to smooth front office functionality.
Education
MBA - Accounting And Finance
Bachelor of Science - Hospitality And Tourism Management
Skills
Commercial driving
Valid Driver's license
Valid driver's license
Safe driving record
GPS navigation
GPS and route planning
Route management
Loading and unloading
Accident-free driving
Dispatch communication
Navigation system
Punctual and reliable
Defensive driving techniques
Load management techniques
Customer service
Logistics coordination
Languages
Punjabi
Full Professional
English
Full Professional
Hindi
Full Professional
French
Limited Working
Certification
- [Area of expertise] License - full class 4 commercial driver license
- [Area of certification] course of defensive driving in alberta
Timeline
Delivery Driver
Hello Fresh
07.2024 - 10.2025Read More
Sales Manager
Bharti Airtel Ltd.
09.2020 - 03.2024Read More
Front Office Assistant
Taj Group Of Hotels
08.2017 - 01.2018Read More
University of Arni
MBA from Accounting And Finance
Read More
Institute of Hotel Management
Bachelor of Science from Hospitality And Tourism Management
Read More