RISHA Mootoosammy
Mississauga
Summary
Operations professional with proven expertise in optimizing workflows and enhancing productivity. Strong leadership skills with focus on team collaboration and achieving results. Skilled in strategic planning and resource management, ensuring adaptability to changing demands and reliability in execution.
Overview
15
15
years of professional experience
Work History
Supervisor of Operations
Anderson Blake Security Inc.
03.2010 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures
- Developed and implemented training programs for new hires, improving overall team productivity and performance
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines
- Created Security Summary Report for each Site and debriefed Junior Officers
- Managed parking tickets, daily logs and reports, video surveillance reports and occurrences
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
Prescreening Officer
Garda World Security Corporation
10.2021 - 02.2024
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained safe traveling measures for all travelers.
- Operated x-ray and scanning equipment
- Responsible for searching of persons and all personal belongings
- Maintained strict adherence to airport regulations regarding searching protocols
Head of Security
Ontario Addiction Treatment Centre
09.2019 - 01.2022
- Coordinated with other departments within the organization to develop integrated approaches towards mitigating risks across multiple areas.
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
- Developed and executed comprehensive emergency response plans, ensuring swift action during crises and to deflect issues.
Education
Associates in Arts Degree - Psychology
VALENCIA COMMUNITY COLLEGE
Orlando, FL01.2004
Skills
- A diligent team member, with excellent time management skills
- Detail oriented and enthusiastic individual who maintains professional standards and meets deadlines
- Excellent oral and written communication skills
- Ability to work effectively as a member and leader of a team
- Able to work well under pressure and in a fast paced environment
- Excellent customer service skills, able to resolve customer complaints while identifying needs and enhancing client experience
- Ability to deal with problem issues with a sense of urgency
Timeline
Prescreening Officer
Garda World Security Corporation
10.2021 - 02.2024
Head of Security
Ontario Addiction Treatment Centre
09.2019 - 01.2022
Supervisor of Operations
Anderson Blake Security Inc.
03.2010 - Current
Associates in Arts Degree - Psychology
VALENCIA COMMUNITY COLLEGE
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