Summary
Work History
Education
Skills
Languages
Certification
Timeline
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Riru Nagai

Riru Nagai

Coquitlam,BC

Summary

Dedicated professional with strong customer service skills, enjoy meeting and interact with new people in a friendly and polite manner.

Worked well in a team and utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes. Skilled in effective communication, problem-solving, and time management. Positive attitude, eagerness to learn, and strong sense of responsibility.

Work History

Salesperson

Ashley Home Store
08.2024 - 09.2025
  • Assisted customers in product selection and provided detailed information on features and benefits.
  • Maintained organized sales floor to enhance customer experience and streamline shopping process.
  • Engaged with customers to build rapport, resulting in increased customer satisfaction and loyalty.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Presented professional image consistent with company's brand values.

Sales Associate

Laura Canada
05.2022 - 08.2024
  • Acted as a stylist to build a personalized wardrobe to the customer.
  • Contributed to and achieved the store's sales targets.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
  • Resolved customer inquiries and complaints, providing timely solutions to enhance satisfaction.
  • Collaborated with team members to achieve daily sales targets and improve store performance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Team Member

Wholefoods
08.2021 - 08.2022
  • Followed the company's recipe for various food productions to ensure high quality.
  • Checked in-stock product dates to ensure freshness and rotates when necessary.
  • Assisted Team Leader in organizing and displaying volume and seasonal items.
  • Provided excellent customer service and addresses needs of customers in a timely and effective manner.
  • Followed safety protocols and cleaning procedures to uphold company standards.
  • Utilized cleaning tools and equipment effectively to deliver high-quality results.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

No Degree - Hospitality Management Operation

Career City College
Vancouver, BC
10-2025

Associate of Arts - Interior Design

Bellevue College
Bellevue, Washington
06-1995

Skills

  • Customer service
  • Follow-up communications
  • Product and service knowledge
  • Interpersonal communication skills
  • Time management
  • Multitasking
  • Adaptability
  • Multilingual
  • Conflict resolution
  • Dependable

Languages

English
Advanced (C1)
Japanese
Bilingual or Proficient (C2)
Chinese (Mandarin)
Upper intermediate (B2)

Certification

  • Foodsafe 1
  • FirstAid
  • Class 5 license
  • Canine Massage Therapy
  • Serve it right

Timeline

Salesperson

Ashley Home Store
08.2024 - 09.2025

Sales Associate

Laura Canada
05.2022 - 08.2024

Team Member

Wholefoods
08.2021 - 08.2022

No Degree - Hospitality Management Operation

Career City College

Associate of Arts - Interior Design

Bellevue College

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Riru Nagai