Ripu Rani
AB
Summary
Supportive Team Lead with 5 years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency
Overview
9
9
years of professional experience
Work History
Team Lead
Tim Hortons
06.2022 - Current
- Provide ongoing coaching and support to improve team performance and sales and Deliver excellent customer service by demonstrating friendly and attentive service to customers Inventory Management, Time management, time management, monitoring inventory levels, ordering supplies, and ensuring proper storage and organization of food, beverages, and other items in TDL
- Compliance and Safety ensuring compliance with health and safety regulations, quality assurance, food handling guidelines, and cleanliness standards in fast-paced environment.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Increased sales revenue by 10% % implementing targeted sales strategies and team training sessions.
Operations Manager
Dr. Surjit Singh Speciality Hospital
07.2020 - 04.2022
- Managed day-to-day accounting activities and maintained books of accounts in the software Tally ERP 9 and Marg ERP 9+
- Provide knowledgeable technical support and troubleshooting guidance pertaining to network, Internet, cable, satellite, digital phone, and computer issues
- Visited salutary bodies for account-related works and Utilized SALESFORCE to track and measure all activities
- Great experience in computer systems, networking, computer components, LAN, cable and TV setups, internet applications, and browsers
- Handled the record registers, assisted the transactions, and collected and assembled the patients' documents
- Claiming the insurance under the companies HDFC, Bajaj Health Insurance, Star Health Insurance, ICICI, Reliance Health Insurance, and Central Government Insurance (ECHS, CGHS, ESI)
- Responsive to KPI to provide quality insurance to customer service and success.
TGT Mathematics Teacher
Prashanti Public Sen. Sec. School
09.2015 - 03.2020
- Evaluated and supervised student activities and performance levels data to execution on continuous learning for growth
- Developed a customized database and SAP outlining students' standards, material, grading, and progression in a small readable format
- Employ optimization, data mining, statistical tools, and written analysis with mathematical modeling to provide innovative solutions that could be helpful for the organization and firm's applications to be more efficient, cost-effective, and client satisfaction
- Prepare data analysis reports for stakeholders and entrepreneurs about facts and global trends to make the best future decisions
- Maintaining open lines of communication with parents or guardians regarding student progress, behavior, and academic concerns.
Education
Bachelor's in Arts -
Punjabi University, Patiala, India
India2022
Global Business Management -
Mohawk College
Mississauga, ON12.2023
Skills
- Azure Studio
- MS Office 365
- MacO
- Power BI
- B2B, B2C
- CRM
- TroubleshootinG
- Google Cloud
- Anaconda Navigator
- Self-starter
- Stress tolerance
- Problem-solving skills
- Multitasking
- Organizational skills
- Attention to detail
- Agile
- Communication skills
- Collaborative
- Relationship management
- Detail-oriented
- Strong communication skills
- Able to work in a fast-paced environment
- Customer Focus
- Customer Service
- Teamwork and Collaboration
- Time Management
Accomplishments
Dean Honors list, Global Business Management certificate in Mohawk College for GPA 85
Timeline
Team Lead
Tim Hortons
06.2022 - Current
Operations Manager
Dr. Surjit Singh Speciality Hospital
07.2020 - 04.2022
TGT Mathematics Teacher
Prashanti Public Sen. Sec. School
09.2015 - 03.2020
Bachelor's in Arts -
Punjabi University, Patiala, India
Global Business Management -
Mohawk College
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