Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Languages
Timeline
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Ripon Ahmed

Ripon Ahmed

Cornwall,Canada

Summary

Dedicated and motivated individual with 15 years of management experience specializing in customer service and sales. Seeking full or part-time employment in a retail or customer-oriented institution. Eager to excel in a challenging environment, leveraging strong customer service and management skills to deliver high value and drive success.

Overview

22
22
years of professional experience

Work History

Store Manager

Cakes and More Cornwall
12.2023 - Current

Ensure freshness and high standards of food quality.

Maintained excellence in gourmet baking and presentation.

Surpassed last year's sales figures by achieving a 15% increase.

Enhanced audience engagement through innovative social media strategies.

Selected ideal candidates to form a cohesive team of 20.

Managed customer issues courteously and efficiently.

Store Manager

MacEwen Petroleum Inc.
01.2015 - 11.2023
  • Directed operations at a bustling venue offering food, fuel, and convenience.
  • Ensured store safety, cleanliness, and full stock levels.
  • Explored and capitalized on new sales opportunities through teamwork.
  • Selected candidates for team roles.
  • Honored with prestigious Macewen Excellence recognition.
  • Processed and maintained accurate employee compensation records.

Operator

Macs Convenience
09.2013 - 10.2014

• Supervise store's day-to-day functions.

• Identified high-quality hires to enhance team performance.

• Consistently met and surpassed sales goals.

• Delivered excellent service to ensure positive experiences.

• Enhanced accuracy of payroll processing.

3rd key/ Assistant Manager

Bath Depot
01.2013 - 05.2013
  • Handled store opening, closing procedures, and addressed customer concerns.
  • Lead team to achieve organizational goals.
  • Consistently showed punctuality in meeting deadlines.

Assistant Manager

Esso
02.2003 - 04.2013
  • Managed scheduling, payroll, and back-office operations.
  • Acquired comprehensive skills in retail management across various functions.
  • Successfully managed and inspired 15-member team.
  • Enhanced leadership by effectively directing and motivating teams.

Education

Business management

Telfer School of Management
Ottawa, ON
01.2012

Glebe Collegiate Institute
Ottawa, ON
06.2009

Skills

  • Top sales performer
  • Excellent communication skills
  • Customer service
  • Inventory control
  • Strong organizational skills
  • Strong client relations
  • Management skills
  • Inventory management

Additional Information

I also work as 3rd key with a designer bath showroom store. I was the sales person of the month for 3 months in a row. I got a chance to work with senior managers and learn more management skills and organizational skills.

Personal Information

Willing To Relocate: Anywhere

Languages

English
Full Professional
Hindi
Professional Working
Bengali
Native or Bilingual

Timeline

Store Manager

Cakes and More Cornwall
12.2023 - Current

Store Manager

MacEwen Petroleum Inc.
01.2015 - 11.2023

Operator

Macs Convenience
09.2013 - 10.2014

3rd key/ Assistant Manager

Bath Depot
01.2013 - 05.2013

Assistant Manager

Esso
02.2003 - 04.2013

Business management

Telfer School of Management

Glebe Collegiate Institute
Ripon Ahmed