RIPANJOT KAUR
Brampton
Summary
Accomplished professional with a solid background in customer service and data entry, demonstrated during roles such as Customer Service Cashier and Data Entry Operator at On Request. Excelled in enhancing customer satisfaction and streamlining operations, showcasing proficiency in Microsoft Office and exceptional organizational skills. Achieved significant improvements in client relations and operational efficiency.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
On Request
06.2023 - Current
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Receptionist
On Request
11.2022 - 02.2023
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
Data Entry Operator
On Request
08.2019 - 08.2021
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
Education
Computer System Technician - Computer Networking
Loyalist College
Toronto, ON06-2024
Skills
- Customer service
- Organization skills
- Microsoft office proficiency
- Customer satisfaction
- Data entry
- Cash handling
- Customer/Client relations
Languages
English
Full Professional
Punjabi
Full Professional
Timeline
Customer Service Cashier
On Request
06.2023 - Current
Receptionist
On Request
11.2022 - 02.2023
Data Entry Operator
On Request
08.2019 - 08.2021
Computer System Technician - Computer Networking
Loyalist College
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