Ripanjot Kaur
Surrey,BC
Summary
Focused and dedicated insurance professional with one years of experience providing superior customer service and 4 years of experience in customer services. Partners with agents to build long-term relationships and develop strategic plans to aid clients with coverage needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Insurance Agent
Troy Wotherspoon Insurance
Surrey, BC
08.2022 - Current
- ICBC transactions- renewal, new, cancellations, transfers
- Personal Lines- Remarketing, New Business
- Maintained accurate records of customer renewals and payments.
- Familiar with the portals of house insurance
- Researched insurance plans to find good options for clients' needs.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Developed appropriate quotes based on risk information.
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Contacted underwriters and submitted forms to obtain binder coverage.
Supervisor
Tim Hortons
Surrey, BC
05.2020 - Current
- Good communication skills, Customer service, Team work, Time management, Scheduling, Office management, Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer, Taught employees how to collaborate on daily job tasks and achieve service targets
Education
Associate in Arts (A.A.)Arts -
LANGARA COLLEGE
08.2021
Skills
- Advanced MS office knowledge
- Office management
- Team bonding
- Dealing with customers
- Basic computer skills
- Three language knowledge : English, Punjabi, Hindi
- Good communication skills
- Customer service
- Team work
- Time management
- Scheduling
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer
- Taught employees how to collaborate on daily job tasks and achieve service targets
Certification
Fundamentals of insurance Level 1
CAIB 2- Done
Availability
Monday to Saturday - 9 a.m. to 8 p.m.
References
Daljit Mooker
Insurance Advisor at Troy Wotherspoon Insurance
Timeline
Insurance Agent
Troy Wotherspoon Insurance
08.2022 - Current
Supervisor
Tim Hortons
05.2020 - Current
Associate in Arts (A.A.)Arts -
LANGARA COLLEGE
Similar Profiles
Breianna LarinkBreianna Larink
Account Manager at Troy Peterson Insurance AgencyAccount Manager at Troy Peterson Insurance Agency
DONNA LINIHANDONNA LINIHAN
Medical Office Administrator at DR TROY SITLANDMedical Office Administrator at DR TROY SITLAND
Jill AshleyJill Ashley
Paraprofessional at Troy Middle SchoolParaprofessional at Troy Middle School