Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
Generic

Ripandeep Singh

Edmonton,AB

Summary

Dynamic leader with proven success at Evolution Liquor Store, enhancing team performance and customer satisfaction. Excelled in staff training, customer relationship management, and negotiating to cut costs. Implemented innovative sales and marketing strategies, significantly boosting brand recognition. Skilled in team leadership and complex problem-solving, driving operational excellence and financial growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

Evolution Liquor Store
01.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Established team priorities, maintained schedules and monitored performance.

Supervisor

Ace Liquor
01.2020 - 11.2021
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Increased customer retention rates by implementing customer feedback into actionable improvements.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.

Education

Bachelor of Commerce -

Nehru College
India

Diploma in Business Administration - Accounting

NorQuest College
Edmonton, AB
04.2021

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Customer Relationship Management (CRM)
  • Sales Techniques
  • Schedule Preparation
  • Sales management
  • Negotiation

Languages

English
Full Professional
Punjabi
Native or Bilingual

Certification

  • Alberta Driver's License
  • Proserve Liquor Staff Training

Interests

  • Reading
  • I enjoy helping others and giving back to the community
  • Cooking
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Watching Movies and TV Shows

Timeline

Manager

Evolution Liquor Store
01.2022 - Current

Supervisor

Ace Liquor
01.2020 - 11.2021

Bachelor of Commerce -

Nehru College

Diploma in Business Administration - Accounting

NorQuest College

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Ripandeep Singh