RIPAN PREET

Winnipeg,Canada

Summary

Detail-oriented Administrative Support Specialist with 3+ years of experience in front desk coordination, high-volume call handling, documentation management, and customer service. Strong ability to maintain accurate records, streamline operations, and support fast-paced environments. Advanced proficiency in Microsoft Excel for reporting, data analysis, and organization.

Overview

years of professional experience

Work History

Staff Member / Administrative Support

Co-op Gas Bar

Winnipeg, Canada

09.2024 - Current

Provide customer service in a high-volume retail environment.
Manage inquiries and resolve issues efficiently and professionally.
Perform daily sales reconciliation and inventory data entry.
Maintain accurate documentation to support operational reporting.

Front Desk Manager

McDonald's

Winnipeg, Canada

01.2024 - 09.2024

Supervised front desk operations to ensure smooth daily workflow.
Prepared sales reports and maintained compliance documentation.
Trained staff on customer service standards and operational procedures.

Customer Care Executive

Teleperformance

Mohali, India

02.2021 - 03.2023

Handled high-volume inbound calls.
Resolved customer concerns while maintaining service-level standards.
Maintained detailed records and generated Excel reports using Pivot tables, VLOOKUP and data sorting functions.
Ensured compliance with company documentation standards

Education

Business Management -

University of Manitoba

05-2025

Bachelor of Business Administration -

Lovely Professional University

Skills

Front Desk Operations
Administrative Support
Data Entry & Record Management
Customer Service

Microsoft Excel (Pivot Tables, VLOOKUP)
Report Preparation
Inventory Tracking
Team Coordination

Timeline