Riona Hall
Ottawa,Canada
Summary
Caring and reliable professional with a Pharmacy Assistant Certificate and a solid academic foundation in Sociology, equipped with essential skills for success in healthcare settings. Experience working with children has fostered patience, clear communication, and trust-building abilities, all invaluable for delivering exceptional patient care. Proficient in fast-paced environments, adept at assisting customers at the front counter, organizing medications, and providing support to pharmacists. Seeking an opportunity to continue learning and contribute positively to a pharmacy team while making a meaningful impact on the lives of others.
Overview
10
10
years of professional experience
Work History
Caregiver
Family Business
10.2024 - Current
- Supported clients in daily living tasks to enhance overall well-being and security.
- Engaged individuals through companionship activities designed to foster emotional resilience and alleviate loneliness.
- Monitored and executed medication administration processes to maintain compliance with established health standards.
- Implemented systematic organization and cleanliness protocols in living spaces to support a healthy lifestyle.
Home Healthcare
10.2023 - Current
- Provide supervision, personal care, and emotional support to individuals with developmental disabilities.
- Facilitate daily activities, including life skills development and community integration.
- Assist with personal hygiene, meal preparation, and home maintenance.
- Plan and implement recreational programs to enhance social engagement.
- Ensure a safe and structured environment while promoting independence.
Home Daycare
01.2020 - Current
- Looked after children in a safe and caring home setting, making sure they felt comfortable, supported, and happy each day
- Made healthy meals and snacks, paying attention to each child’s allergies and preferences
- Built strong bonds with the kids and kept open, honest communication with their parents
- Taught kids how to share, take turns, and express themselves kindly through play and gentle guidance
- Made sure toys and play spaces were clean, safe, and inviting
Babysitter
Freelace
04.2018 - Current
- Prepared nutritious meals and snacks tailored to dietary restrictions and preferences of children.
- Communicated effectively with parents regarding children's daily activities, behaviors, and developmental progress.
- Supervised children during playtime and educational activities to ensure safety and engagement.
- Implemented structured routines to foster a sense of security and predictability for the children in care.
- Adapted caregiving techniques based on individual needs of each child, enhancing overall care quality.
Pharmacy Assistance
Shopper’s Drug Mart
11.2024 - 12.2024
- Helped prepare and package prescriptions carefully, making sure everything was accurate and ready for pickup Support emotional and behavioral development through structured programs.
- Handled prescription data entry and updated patient records with care and attention to detail
- Processed payments and insurance claims, making things easier for customers at the counter
- Assisted with labeling medications and sometimes helped prepare blister packs under supervision
- Took the time to explain how to use over-the-counter products properly and safely
After-school Tutor
Freelace
02.2020 - 05.2023
- Provided individualized tutoring sessions to enhance student comprehension in various subjects.
- Assisted students in developing effective study habits and time management skills.
- Crafted interactive lesson plans focused on addressing the unique educational requirements of diverse learners.
- Evaluated student progress and provided timely feedback to parents and educators to support academic development.
- Designed and implemented strategies to promote a positive and encouraging atmosphere for student engagement.
Volunteer
Church Youth Group
03.2016 - 08.2019
- Assisted in organizing community events to promote volunteer engagement and participation.
- Collaborated with community stakeholders to solicit feedback and enhance program offerings.
- Coordinated schedules for volunteers, ensuring adequate staffing for various activities.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Pharmacy Assistance
Willis College
Ottawa12-2024
Certificate - Pharmacy Assistance
Willis College
Ottawa12-2024
Skills
- Effective de-escalation techniques
- Skilled in case documentation and analysis
- Proficient in behavioral support techniques
- Effective communication and active listening skills
- Ability to build rapport and Foster trust with clients
- Team collaboration a Leadership abilities
- Cultural competency and Sensitivity in diverse Environments
- Proficiency in Microsoft Office and case management software
Languages
English
Native or Bilingual
French
Elementary
Timeline
Pharmacy Assistance
Shopper’s Drug Mart
11.2024 - 12.2024
Caregiver
Family Business
10.2024 - Current
Home Healthcare
10.2023 - Current
After-school Tutor
Freelace
02.2020 - 05.2023
Home Daycare
01.2020 - Current
Babysitter
Freelace
04.2018 - Current
Volunteer
Church Youth Group
03.2016 - 08.2019
Pharmacy Assistance
Willis College
Certificate - Pharmacy Assistance
Willis College