Rion Emini
Summary
Dedicated person with proven experience in customer service and stock control. Demonstrates strong skills in communication, time management, and problem resolution. Experienced in handling cash, replenishing shelves efficiently, and building excellent rapport with customers and colleagues. Adept at process reviews, data evaluation, and telephone etiquette. Committed to continuous improvement and delivering exceptional service.
Overview
2
2
years of professional experience
Work History
Tesco Superstore
Hornchurch, Havering
04.2024 - 04.2024
- - Boosted team productivity by accurately taking and distributing meeting minutes.
- - Ensured timely completion of projects to achieve customer satisfaction.
- - Solved complex challenges through effective teamwork and communication.
- - Conducted in-depth market research to assess consumer behaviour.
Virtual Talks
Online
02.2023 - 02.2023
- - Delivered a PowerPoint presentation to a large student audience on the importance of work, providing detailed explanations of career and education options available after school.
- - Summarised inclusive job opportunities to help attendees gain realistic career insights.
- - Demonstrated respect, friendliness, and willingness to assist wherever needed.
- - Supported the team by maintaining a cooperative and helpful approach.
Stock Room / Customer Assistant (Summer Job)
Gleona’s Market
Kosovo
06.2022 - 09.2022
- - Temporary role undertaken while visiting family abroad, engaging with the manager to meet responsibilities such as refilling shelves and serving customers at the till.
- - Returned every summer since July 2017.
- - Built strong interpersonal relationships with a wide range of customers.
- - Received positive feedback from management for working effectively under first-time employment circumstances.
- - Maintained a clean and organised workspace to ensure efficient checkout operations.
- - Increased sales through suggestive selling techniques.
Education
BTEC Level 3 National Extended Diploma - Business
New City College
Ardleigh Green, Hornchurch, Havering06.2024
BTEC Level 3 National Foundation Diploma - Business
New City College
Ardleigh Green, Hornchurch, Havering07.2023
GCSEs - undefined
Riverside School
Barking06.2022
Skills
- Customer service and support
- Stock management
- Rapport building
- Team collaboration
- Communication skills
- Typing proficiency
- Active listening
- Time management
- Effective communication
- Telephone etiquette
- Process improvement
- Data analysis
- Cash handling
- Multitasking ability
- Problem solving
Languages
English
Native or Bilingual
Hobbies and Interests
Binge-Watching Drama Shows/Films, Spending Time Outdoors, Jogging, Travel, Photography
Timeline
Tesco Superstore
04.2024 - 04.2024
Virtual Talks
02.2023 - 02.2023
Stock Room / Customer Assistant (Summer Job)
Gleona’s Market
06.2022 - 09.2022
BTEC Level 3 National Extended Diploma - Business
New City College
BTEC Level 3 National Foundation Diploma - Business
New City College
GCSEs - undefined
Riverside School