RIO MANALOTO (Macario Eballo Manaloto)
Edmonton,Canada
Summary
Achieved high standards of cleanliness in various restaurants, positively impacting customer satisfaction. Developed problem-solving skills by addressing workplace challenges and adapting to new systems. Enhanced customer service experiences through strong communication and a proactive approach to learning.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's Resturant
Edmonton, AB
06.2023 - 10.2025
- Managed front counter and drive-thru for efficient service. Maintained cleanliness and enhanced brand image. Improved customer satisfaction by accurately fulfilling orders. Optimized meal prep and payment processes. Sustained organized work environments through teamwork. Managed pressure during peak hours to maintain customer satisfaction. Resolved inquiries and issues promptly. Increased sales through strategic upselling. Operated beverage equipment safely to guarantee quality control. Prepared high-quality drinks and maintained a clean dining area. Checked on table needs and retrieved items as needed.
Cashier, Kitchen
Five Guys
Edmonton, AB
02.2025 - 06.2025
- Used POS systems to make customer transactions faster, which made our service better. I made customers happier by solving their problems and answering their questions well. I cooked great food by using the grill and fryers perfectly, which helped the kitchen make high-quality meals. I kept things safe by using cutting machines the right way. I helped the kitchen run smoothly by getting veggies, fruits, and sauces ready when it was busy. I made sure we had all the ingredients we needed by washing, peeling, and cutting different foods for cooking or serving.
Kitchen
Kokoro Tokyo Mazesoba
Edmonton, AB
09.2025 - 11.2025
- Assisted team members in maintaining high food quality standards. Supported meal preparation by following standardized recipes and presentation guidelines. Helped colleagues achieve shared goals to improve team performance. Kept food preparation areas clean and safe. Streamlined workflow during busy periods to enhance service efficiency. Verified portion sizes to uphold quality standards. Prepared ingredients by chopping vegetables, meats, and sauces to aid kitchen operations. Facilitated movement of food items from storage to preparation areas. Monitored cooking processes to prevent overheating and ensure food safety. Demonstrated respect and friendliness while providing assistance wherever needed.
Education
-
High School
W.P Wagner High SchoolSkills
- Customer Service
- Sales Skills
- Food and Safety Preparation
- Communication skills
- Problem-Solving
- Food Preparation
- Multi-Tasking
- Taking and Preparing Orders
- Organizing
- Profesional Cleaning
- Adaptability
- Team Collaboration
- Dishwasher operation
Timeline
Kitchen
Kokoro Tokyo Mazesoba
09.2025 - 11.2025
Cashier, Kitchen
Five Guys
02.2025 - 06.2025
Crew Member
McDonald's Resturant
06.2023 - 10.2025
-
High School