Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pharmacy Assistant - Part Time
Walmart
02.2024 - Current
Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
Kept pharmacy counter and related areas clean, neat and organized.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Personal Support Worker Student (2nd Placement)
Peter D Clark Centre Long Term Care
09.2024 - 10.2024
Consistently maintained required documentation regarding client progress, incidents, or concerns for ongoing quality improvement efforts within the organization.
Facilitated mobility for clients with physical limitations by providing assistance with transfers, ambulation, and range-of-motion exercises.
Maintained client confidentiality at all times, respecting their right to privacy while ensuring compliance with relevant regulations and ethical standards.
Enhanced client comfort by providing compassionate personal care and assistance with daily living activities.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Monitored client vital signs and tracked behaviors to keep healthcare supervisor well-informed.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Guided patients to restroom to support bladder and bowel relief requirements.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Personal Support Worker Student (1st Placement)
Royal Ottawa Place
07.2024 - 08.2024
Enhanced client comfort by providing compassionate personal care and assistance with daily living activities.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Assisted patients with bathing, grooming, dressing, and oral hygiene care.
Maintained client confidentiality at all times, respecting their right to privacy while ensuring compliance with relevant regulations and ethical standards.
Consistently maintained required documentation regarding client progress, incidents, or concerns for ongoing quality improvement efforts within the organization.
Education
Certificate - Personal Support Worker
Algonquin College
1385 Woodroffe Ave, Ottawa, ON K2G 1V8
12-2024
Bachelor of Science - Secondary Education Major in Mathematics
Bohol Island State University
Tagbilaran City, Bohol, Philippines 6300
03-2017
Skills
Customer Service
Elderly Care
Verbal and written communication skills
Compassionate Care
Reliability and punctuality
Hospitality and accommodation
Collaboration and Teamwork
Dependable and Responsible
Pharmaceutical Calculations
Pharmacy operations
Multitasking and Organization
ADL Assistance
Languages
English
Full Professional
Certification
NCI With Advanced Physical Skills, 3rd Edition Training, July 2024
Gentle Persuasive Approaches (GPA) in Dementia Care: Supporting Persons with Responsive Behaviors, May 2024
CPR/AED Level C Certification, Canadian Red Cross, May 2024
ServSafe Food Handler's Certification, March 2024
OSHA Certified, June 2024
WHMIS Certified, May 2024
Timeline
Personal Support Worker Student (2nd Placement)
Peter D Clark Centre Long Term Care
09.2024 - 10.2024
Personal Support Worker Student (1st Placement)
Royal Ottawa Place
07.2024 - 08.2024
Pharmacy Assistant - Part Time
Walmart
02.2024 - Current
Certificate - Personal Support Worker
Algonquin College
Bachelor of Science - Secondary Education Major in Mathematics
Bohol Island State University
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