Rio Yamamoto Johnson
Montreal
Summary
Proven professional with a track record of enhancing customer satisfaction at George Le Roi Du Sous-marins through exceptional service and high-quality dish preparation. Skilled in time management and problem-solving, adept at upselling techniques and conflict management. Demonstrated ability to improve operational efficiency, achieving positive feedback and repeat business. Will and eagerness to quickly learn new skills and listen actively to engage in new work experience.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Sushi Hinata
02.2024 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Line Cook
George Le Roi Du Sous-marins
01.2023 - 02.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Warehouse Worker
AMG Medical Group
04.2021 - 08.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Education
High School Diploma -
MacDonald High School
Ste-Anne-De-Bellevue06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Suggestive selling
- Time management
- Attention to detail
- Professional attitude
- Problem-solving
- Upselling techniques
- Conflict management
Languages
English
Native or Bilingual
French
Full Professional
Japanese
Professional Working
Timeline
Restaurant Waiter
Sushi Hinata
02.2024 - Current
Line Cook
George Le Roi Du Sous-marins
01.2023 - 02.2024
Warehouse Worker
AMG Medical Group
04.2021 - 08.2023
High School Diploma -
MacDonald High School
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