Professional with strong background in providing great customer in high volume environment. Skilled in multi tasking, time management, and effectively communicating with the team and customers.
Overview
10
10
years of professional experience
Work History
Branch Manager
Enterprise Rent-A-Car
San Diego, CA
01.2023 - Current
Provided excellent customer service in fast paced environment by efficiently resolving customer concerns and ensuring a positive outcomes
Utilized fleet planning strategies to support branch growth
Balanced multiple responsibilities at once in order to ensure every customer received timely and attentive service
Server
Papa Pauls
Litchfield Park, AZ
10.2020 - 08.2022
Created a welcoming customer experience through energetic service
Communicated with kitchen staff to ensure timely food preparation and delivery.
Server
Old Pueblo Cafe
Litchfield Park, AZ
05.2016 - 08.2022
Maintained knowledge about restaurant's menu and products in order to make informed suggestions to customers
Built rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Managed multiple tables efficiently while maintaining high-quality service standards.
Education
Bachelor of Science - Marketing
Northern Arizona University
Flagstaff, AZ
08-2022
Skills
Team Member Collaboration
Excellent work ethic
High Energy and Stamina
Customer Service and Rapport
Highlights
Studied abroad in three different countries throughout college
Was a member of NAU's Interdisciplinary Global Program