RINU VARGHESE KIRIYANTHAN
Nanaimo,BC
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work.
Overview
6
6
years of professional experience
Work History
Food Service Supervisor
DOMINOS PIZZA
10.2022 - Current
- Maintained health and food safety standards at all stages, from storage through delivery.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Ordered new supplies and food to maintain service levels.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Assistant Manager
LIL AVA'S PIZZA RESTAURANT
01.2022 - 09.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Food Service Supervisor
LIL AVA'S PIZZA
09.2020 - 12.2021
- Maintained health and food safety standards at all stages, from storage through delivery.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Ordered new supplies and food to maintain service levels.
Prep Cook
NEIGHBOURS RESTAURANT
05.2019 - 08.2020
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Management Trainee
A&W
01.2019 - 03.2020
- Explained services and products to customers in friendly and engaging way.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
- Shouldered management responsibilities during absence of manager.
- Assisted established management staff with operational oversight, business development and process improvement strategies.
Food Service Supervisor
A&W
06.2018 - 12.2018
- Maintained health and food safety standards at all stages, from storage through delivery.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Ordered new supplies and food to maintain service levels.
Bartender
FAIRMONT
10.2016 - 09.2017
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
PG DIPLOMA - HOTEL AND RESORTS MANAGEMENT
Capilano University
North Vancouver, BC01.2020
Bachelor of Science - CATERING SCIENCE
NIMIT
PONGAM, INDIA04.2017
Advanced Diploma - FOREIGN LANGUAGES
CUSAT
KOCHI, INDIA03.2014
Skills
- Time Management
- Team Leadership
- Staff Management
- Budgeting and Cost Control
- Job Assignments
- Food and Beverage Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Food Service Supervisor
DOMINOS PIZZA
10.2022 - Current
Assistant Manager
LIL AVA'S PIZZA RESTAURANT
01.2022 - 09.2022
Food Service Supervisor
LIL AVA'S PIZZA
09.2020 - 12.2021
Prep Cook
NEIGHBOURS RESTAURANT
05.2019 - 08.2020
Management Trainee
A&W
01.2019 - 03.2020
Food Service Supervisor
A&W
06.2018 - 12.2018
Bartender
FAIRMONT
10.2016 - 09.2017
PG DIPLOMA - HOTEL AND RESORTS MANAGEMENT
Capilano University
Bachelor of Science - CATERING SCIENCE
NIMIT
Advanced Diploma - FOREIGN LANGUAGES
CUSAT
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