Rinson Marokky Kuriyakose

• Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
• Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
• Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
• Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
• Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
• Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
• Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
• Promoted a culture of continuous improvement within the nursing department by regularly soliciting feedback from staff members and incorporating suggestions into practice when appropriate.
• Led quality improvement projects aimed at enhancing overall patient outcomes within the department through close collaboration with multidisciplinary teams.
• Reduced medication errors by providing thorough training and supervision to nursing staff.
• Successfully managed resources within budget constraints while maintaining high-quality care standards for all patients served in the unit.
• Streamlined nurse scheduling, ensuring adequate coverage and minimizing overtime expenses.
• Evaluated and monitored care and services throughout shift to improve quality levels.
• Coordinated nursing activities and staffing with health-related, therapeutic and support services to streamline service delivery.

Directed daily responsibilities of team members within the care centre.