Rinno Oyama

• Collaborated with cross-functional departments to resolve complex customer issues and improve the overall customer experience.
• Demonstrated professional and polished demeanor with positive, upbeat and friendly personality and supported calling work during times of peak contact volume.
• Enhanced customer satisfaction by efficiently resolving escalated issues and providing exceptional support.
• Responded to customer inquiries in a timely manner.

・Conducting OJT for new employees.

・Customer complaints and staff issues quickly addressed

　and resolved, the restaurant maintained a smooth　　

　operation.

・Reduced wait times for tables by quickly clearing and

　resetting them after guests departed.

・Worked with servers to serve food to customers in a

　timely manner.

・Enhanced customer satisfaction by maintaining a clean and

　organized dining area.

• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Worked flexible schedule and extra shifts to meet business needs.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.