Rinku Kumar Kor
Toronto,Canada
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Volunteer
Scarborough Food Security Initiative
05.2024 - Current
- Prepares food distribution room-sorts and stacks items in an orderly manner on the shelves.
- Ensures protocols and procedures are adhered to inside and outside during distribution.
- Completes safety meeting before each distribution time.
- Make sure check in. registration and check out.
Customer Service Representative
TIG Services
04.2024 - 06.2024
- Checking the emails for customers order and make sure to serve according to the company rules
- Taking orders from the repair shops' customers by calling
- Inputting the parts into TIG websites, eBay and Amazon
- Packing and boxing the parts for organizing in the warehouse.
Dishwasher
Dhaka Kabab
03.2024 - 05.2024
- Performed daily cleaning duties including mopping floors, wiping counters, disposing of trash and washing walls
- Kept work area and equipment clean throughout shifts
- Cleaned and sanitized all dishes, utensils and equipment as required by health department regulations
- Handled dishwashing tasks to provide kitchen with steady supply of clean pots, pans and cooking utensils.
Education
Bachelor of Education -
Bangladesh Open University, Bangladesh
Masters of Arts (English) -
Comilla University, Bangladesh
Bachelor of Arts (English) -
Comilla University, Bangladesh
Computer Application and Graphic Design Training Program -
Comilla Technical Training Centre, Bangladesh
Skills
- Ability to convey information clearly and effectively, both verbally and in writing
- Problem-Solving Skills
- Teamwork and collaboration
- Health and Safety Awareness
- Executive team leadership
- Excellent time management and hard working
- Emotional resilience
- Capacity to handle Pressure and challenges with positive attitude
- Cross-Cultural Communication
Currentlocation
Toronto, ON, 04/01/24-Present
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Limited Working
Certification
- Licensed G1
- Food safety certificate.
- SMART Serve
Timeline
Volunteer
Scarborough Food Security Initiative
05.2024 - Current
Customer Service Representative
TIG Services
04.2024 - 06.2024
Dishwasher
Dhaka Kabab
03.2024 - 05.2024
Masters of Arts (English) -
Comilla University, Bangladesh
Bachelor of Arts (English) -
Comilla University, Bangladesh
Computer Application and Graphic Design Training Program -
Comilla Technical Training Centre, Bangladesh
Bachelor of Education -
Bangladesh Open University, Bangladesh