RINKAL ARORA
Halifax,NS
Summary
Dynamic professional with a proven track record at Tim Hurtons, enhancing customer satisfaction and streamlining payroll processes at The Simon Hotel. Expert in project management and staff development, I excel in driving performance and quality control. Achieved significant service goals through creative problem-solving and effective team collaboration.
Overview
4
4
years of professional experience
Work History
Supervisor
Tim hurtons
Halifax, Nova Scotia
11.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
Payroll Administrator
The Simon hotel
Sydney, Nova Scotia
05.2022 - 06.2024
- Developed and implemented policies related to payroll processing procedures.
- Assisted in the preparation of the annual budget by providing detailed salary projections.
- Verified employee hours worked against timesheets provided by supervisors.
- Assisted in preparing year-end W2s and other tax forms for distribution to employees.
Administrative Assistant
The vehicle house
Ludhiana, Punjab
09.2020 - 02.2024
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Conducted research online utilizing search engines such as Google or Yahoo!.
Education
Post-Baccalaureate Diploma in Business Management - Business Management
Cape Breton University
Sydney, None05-2024
Master of Arts - Elective
Govt College For Girls
Ludhiana05-2019
Bachelor of Education - Arts Education
Govt College For Educartion
Ludhiana05-2017
Skills
- Staff development
- Performance management
- Project management
- Quality control
- Goal oriented
Timeline
Supervisor
Tim hurtons
11.2022 - Current
Payroll Administrator
The Simon hotel
05.2022 - 06.2024
Administrative Assistant
The vehicle house
09.2020 - 02.2024
Post-Baccalaureate Diploma in Business Management - Business Management
Cape Breton University
Master of Arts - Elective
Govt College For Girls
Bachelor of Education - Arts Education
Govt College For Educartion