Summary
Overview
Work History
Education
Skills
Timeline
Generic

RINKAL ARORA

Halifax,NS

Summary

Dynamic professional with a proven track record at Tim Hurtons, enhancing customer satisfaction and streamlining payroll processes at The Simon Hotel. Expert in project management and staff development, I excel in driving performance and quality control. Achieved significant service goals through creative problem-solving and effective team collaboration.

Overview

4
4
years of professional experience

Work History

Supervisor

Tim hurtons
Halifax, Nova Scotia
11.2022 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Payroll Administrator

The Simon hotel
Sydney, Nova Scotia
05.2022 - 06.2024
  • Developed and implemented policies related to payroll processing procedures.
  • Assisted in the preparation of the annual budget by providing detailed salary projections.
  • Verified employee hours worked against timesheets provided by supervisors.
  • Assisted in preparing year-end W2s and other tax forms for distribution to employees.

Administrative Assistant

The vehicle house
Ludhiana, Punjab
09.2020 - 02.2024
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Conducted research online utilizing search engines such as Google or Yahoo!.

Education

Post-Baccalaureate Diploma in Business Management - Business Management

Cape Breton University
Sydney, None
05-2024

Master of Arts - Elective

Govt College For Girls
Ludhiana
05-2019

Bachelor of Education - Arts Education

Govt College For Educartion
Ludhiana
05-2017

Skills

  • Staff development
  • Performance management
  • Project management
  • Quality control
  • Goal oriented

Timeline

Supervisor

Tim hurtons
11.2022 - Current

Payroll Administrator

The Simon hotel
05.2022 - 06.2024

Administrative Assistant

The vehicle house
09.2020 - 02.2024

Post-Baccalaureate Diploma in Business Management - Business Management

Cape Breton University

Master of Arts - Elective

Govt College For Girls

Bachelor of Education - Arts Education

Govt College For Educartion
RINKAL ARORA