Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Rinka Suresh Barsiwal

Vancouver,BC

Summary

A versatile team player with strong communication skills, committed to positive customer experiences. Passionate about customer service, displaying enthusiasm and motivation. Results-driven professional who excels in high-pressure, fast-paced environments. Proficient in MS Office and internet use, demonstrates initiative, accuracy, and adaptability in handling multiple tasks and changing priorities. Proven history of high-accuracy performance. Consistently achieves results and contributes to collaborative team efforts. Adapts effectively to changing environments, showcasing resilience and resourcefulness.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Self Checkout Attendant

Walmart
Vancouver, BC
10.2022 - Current
  • Greeted customers and provided assistance with the self-checkout process.
  • Provided troubleshooting support when technical issues arose during checkout transactions.
  • Monitored self-checkout area to ensure smooth operations and compliance with safety guidelines.
  • Assisted customers in scanning items and entering payment information.
  • Helped resolve customer complaints in a professional manner.
  • Answered questions about product availability and pricing.
  • Explained store policies regarding returns and refunds to customers as needed.

Accountant

March Mclennan Global Services India private Limited
Mumbai, India
11.2020 - 04.2022
  • Independently reconciled balance sheets across multiple locations.
  • Executed daily accounting functions, reported financial statements, and conducted reconciliations promptly.
  • Ensured precise and timely accounting operations.
  • Effectively communicate ideas and innovations in meetings with key stakeholders and leadership.
  • Streamlined processes and implemented innovative ideas.
  • Actively participated in projects influencing departmental processes.
  • Responded promptly to ad hoc requests for financial information.

Finance Executive

UBS Forums
Mumbai, India
08.2018 - 03.2020
  • Performed monthly balance sheet reconciliations, ensuring precision.
  • Diligently recorded all banking activities, including deposits, withdrawals, and transfers.
  • Managed collections of customer accounts receivable.
  • Implemented streamlined processes enhancing efficiency in Accounts Payable and Receivable functions.
  • Timely processing of vendor invoices, payments, and credits.
  • Supported auditors during year-end audits with necessary documentation.
  • Supervised a team of indirect tax professionals responsible for monthly liability estimates and returns.
  • Facilitated resolution of complex customer inquiries regarding invoice payment terms.
  • Collaborated with the sales team to promptly and accurately resolve invoice disputes.
  • Delivered exceptional customer service while addressing inquiries from internal or external customers.

Finance Executive & Operations

UBS Transformance
Mumbai, India
09.2017 - 07.2018
  • Managed accounts payable and receivable functions to ensure timely payments of invoices and collections of receivables.
  • Elevated revenue opportunities, supporting operations, and sales.
  • Established internal controls over accounting processes to ensure accuracy in reporting results.

Education

MBA - Finance

University Canada West
British Columbia
12-2023

Bachelors of Commerce - Banking & Insurance

Rizvi College of Arts, Science & Commerce
India
04-2017

Certificate Course - Canadian Investment Funds Course

IFSE Institute
Mississauga, Ontario

Skills

  • Client Relationship Management
  • Leveraging Technology
  • Verbal Communication
  • Problem-Solvingthe
  • Teamwork
  • Time Management
  • MS Office, (Word, Excel, Outlook) and internet
  • Customer Complaint Resolution
  • Inbound and Outbound Calling
  • Equipment Troubleshooting and Maintenance
  • Customer Engagement, Customer Experience (CX), Customer Service, Financial Products, Innovation
  • Scheduling and Coordinating
  • Technical Proficiency
  • Negotiation and Conflict Resolution

Accomplishments

  • 2017 - Silent Performer at UBS Transformance
  • 2018 - Consistent Employee of the Year at UBS Forums
  • 2019 - Dedicated Employee of the Year at UBS Forums

Certification

  • July 2020 - The Fundamentals of Digital Marketing by Google
  • July 2020 - "GST in 90 Minutes" certificate by ICT Academy
  • August 2020 - Accounting Fundamentals by Corporate Finance Institute
  • August 2020 - Reading Financial Statements by Corporate Finance Institute
  • October 2022 - Serving It Right
  • February 2023 - ITSM Introduction

Timeline

Self Checkout Attendant

Walmart
10.2022 - Current

Accountant

March Mclennan Global Services India private Limited
11.2020 - 04.2022

Finance Executive

UBS Forums
08.2018 - 03.2020

Finance Executive & Operations

UBS Transformance
09.2017 - 07.2018

MBA - Finance

University Canada West

Bachelors of Commerce - Banking & Insurance

Rizvi College of Arts, Science & Commerce

Certificate Course - Canadian Investment Funds Course

IFSE Institute

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Rinka Suresh Barsiwal