Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rini Varghese

Edmonton

Summary

Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Rogers Wireless
03.2022 - 01.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cashier

Walmart
01.2021 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Science - Nursing

Macewan University
Edmonton, None
04-2028

Skills

  • Customer service
  • Active listening
  • Positive attitude
  • Self motivated
  • Punctual
  • Team player
  • result oriented
  • High energy

Languages

English
Full Professional

Timeline

Customer Service Representative

Rogers Wireless
03.2022 - 01.2024

Cashier

Walmart
01.2021 - 03.2022

Bachelor of Science - Nursing

Macewan University

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Rini Varghese