Compassionate Mental Health Support Worker known for high productivity and efficient task completion. Skilled in crisis intervention, patient advocacy, and behavioral therapy. Excel in communication, empathy, and patience to support individuals in achieving mental wellness goals. Bring specialized skills in conflict resolution, active listening, and stress management techniques to provide comprehensive support.
Overview
10
10
years of professional experience
Work History
Health Care Aide
CGH Fraser health
Chilliwack, British Columbia
11.2022 - Current
Assisted in the implementation of care plans for individual patients under the direction of a registered nurse or physician
Monitored vital signs such as blood pressure, pulse, temperature and respiration rate.
Observed and documented changes in patient's condition including physical and emotional well-being.
Reported any changes or concerns to supervising nurse or physician promptly.
Helped patients maintain their independence while providing support when needed.
Performed basic nursing skills such as wound care, catheter care and ostomy management.
Provided emotional support to those requiring end-of-life care.
Maintained a clean and safe environment for all patients according to health regulations standards.
Transported patients to appointments using wheelchairs or strhers when necessary.
Participated in continuing education activities to stay up-to-date on best practices.
Community Living Counselor
CSCL
Chilliwack, British Columbia
10.2019 - 11.2023
Facilitated individual and group counseling sessions to promote positive behavior change.
Provided crisis intervention services to individuals with developmental disabilities.
Assisted in the development of individualized service plans for clients.
Conducted assessments and evaluations of client needs and progress.
Developed and implemented behavior support plans to improve quality of life for clients.
Monitored, documented, and reported on client progress toward goals.
Collaborated with other professionals in interdisciplinary teams to coordinate care.
Participated in meetings with clients' families, guardians, and caregivers to discuss progress and concerns.
Health Care Assistant
Sienna Senior living
Chilliwack, British Columbia
06.2019 - 08.2022
Provided assistance to patients with activities of daily living, such as bathing and dressing.
Assisted nursing staff in providing basic patient care, such as taking vital signs and administering medications.
Prepared beds and equipment for use by healthcare professionals.
Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
Assisted with cleaning of rooms between patients; restocked supplies as needed.
Collected specimens from patients according to established procedures.
Maintained a clean work environment by following infection control policies and procedures.
Assisted with mobility exercises for immobile patients under direction of physical therapist or nurse.
Personal Management Assistant
Create Abbundance
Langley, British Columbia
06.2018 - 08.2019
Maintained contact lists, prepared presentation materials, and tracked expenses.
Developed project plans by coordinating tasks among various departments.
Coordinated office activities such as ordering supplies, managing mail distribution, scheduling repairs.
Provided administrative support to management staff, including responding to customer inquiries and preparing reports.
Assisted in the preparation of budgets by compiling data related to costs and revenues.
Handled confidential information with discretion and maintained organized filing systems.
Community Mental Health Worker
CLS
New Westminster, British Columbia
11.2014 - 06.2019
Provided crisis intervention and short-term counseling services to individuals in need of mental health support.
Facilitated psychoeducational groups for adults with mental health issues such as depression, anxiety, and trauma.
Conducted assessments of client needs and developed individualized treatment plans accordingly.
Collaborated with other healthcare providers to ensure the highest quality care for clients.
Developed positive relationships with clients by providing compassionate care and support.
Assisted clients in developing skills necessary for independent living, including budgeting, time management, self-care, and communication.
Monitored client progress through review of case notes, client interviews, and observation of behavior changes.
Educated family members on effective strategies for managing mental health issues in their loved ones.
Maintained accurate records of all services provided to clients while adhering to confidentiality guidelines.
Provided transportation assistance when needed for medical appointments or therapy sessions.
Participated in weekly staff meetings to discuss caseloads, treatment plans, and any potential safety concerns related to clients.