MS Office
Rincy Cheeran Rajan
Ottawa,ON
Summary
Senior Analyst in Documentation and Finalization Process with 10 years of Experience in ANZ Bank, Melbourne. Expert in Credit Documentation and end to end transaction monitoring to enable transition of loan approvals to disbursement.
Overview
10
10
years of professional experience
Work History
Senior Analyst
ANZ Banking Group Ltd
04.2013 - 11.2023
- Post assessment validation on Small Business loan proposals
- Advice Area managers and Business Banking Managers on execution of all the necessary lending documents
- Arbitrate with multiple processes to ensure timely loan disbursements and settlements to the customer
- Issue legal documents for Dual application where the customer requires funds for both small business and Home loans
- Manage PEXA Platform for digitalized lending and register mortgage
- Validate on other banks request on release of securities
- Verify the packets which is been stored to manage risk of the bank
- Maintain criticality of decisions in adherence with Regulatory guidelines further enabling customer experience as well as managing risk exposure to the bank
- Validate and rectify standard bank fees to ensure correct debits from customer accounts
- Responding to priority request with swift turnaround with accuracy
- Ensure SLA-Service Level Agreement is met for applications
- Conduct stakeholder survey to ensure and improve customer experience for better service
- Check if all the legal documents are executed correctly and within the time frame before finalizing the file
- Mark compliant and non-compliant for front line managers to retain their accreditation
- Overcoming issues to achieve KANBAN goal
- Identifying process gaps and giving KAIZEN ideas for better process improvement
- Grooming new members to the team for their successful onboarding to the processes
Education
PGDM - Finance & HR
IFIM Business School Distance Learning
01.2018
BBM - Finance
Acharya Institute of Management And Science
01.2012
Skills
- Customer Centric and People oriented
- Accountability
- Collaboration with onshore and offshore teams
- End to end process knowledge
- Clear Communication Skills
- Developmental Training Expertise
Appreciations And Recognitions
- Have received appreciations from Melbourne stakeholders and Managers for actioning files below the standard time.
- Drive Zero Hero in quality.
- Quarterly Awards.
Achievements And Training
- Achieved championship in National Entrepreneurship Network.
- Entrepreneurship training.
- Achieved Ten-year service award in ANZ.
Initiatives And Ownerships
- Timely Management of escalations & work allocation of the team.
- Class room training provided for the team on new processes.
- Data Quality checks done for new staffs and provide feedback.
- Prepare and maintain trackers and reports for the team.
- Facilitate on Job Training for the new Staff and cross skilled starters for the process.
- Cross trained to different process.
- Organize Team engagement activities.
Software
CAP
Integrity
PEXA
DMS
Timeline
Senior Analyst
ANZ Banking Group Ltd
04.2013 - 11.2023
BBM - Finance
Acharya Institute of Management And Science
PGDM - Finance & HR
IFIM Business School Distance Learning
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