Rinan Li
Mississauga,ON
Summary
Dedicated professional skilled in problem-solving and time management. Experienced in processing customer orders accurately and assisting with inventory management, ensuring a clean and welcoming dining environment while enhancing guest satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Chilichilee BBQ
Mississauga, ON
09.2022 - Current
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Processed customer orders efficiently using point-of-sale systems to ensure accurate billing.
- Trained new servers on menu details, service standards, and customer interaction techniques.
- Collaborated with kitchen staff to facilitate timely food preparation and delivery.
- Resolved guest complaints promptly to foster positive dining experiences and retention.
- Assisted in inventory management by monitoring stock levels of supplies and placing orders as needed.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Education
Bachelor of Science - Major in Economics, Minors in Statistics And Math
University of Toronto
Toronto06-2025
Skills
- Organization
- Alcohol service
- Time management
- Communication
- Fast learner
- Team collaboration
- Patience and focus
Languages
English
Chinese (Mandarin)
Timeline
Server
Chilichilee BBQ
09.2022 - Current
Bachelor of Science - Major in Economics, Minors in Statistics And Math
University of Toronto