Rina Prakash
Surrey
Summary
Talented Cage Supervisor with 15-year background in gambling environments. Expert in overseeing monetary transactions, coordinating supporting documentation and submitting timely reports to maintain operational transparency. Devise optimal schedules and assignments to cover all expected demands.
Overview
18
18
years of professional experience
Work History
Cage Supervisor
Cascade Casino
Delta
09.2022 - Current
- Supervised cash handling operations and maintained accurate cash balances.
- Trained and mentored staff on casino policies and procedures.
- Oversaw compliance with gaming regulations and internal controls.
- Coordinated daily cashiers' activities to optimize workflow efficiency.
- Resolved discrepancies in cash transactions promptly and effectively.
- Implemented security measures to safeguard cash and assets.
- Complied with federal and state regulations by completing required casino forms pertaining to cage transactions.
- Calculated winnings to verify payments made by dealers.
- Maintained accurate records of cash transactions in accordance with established procedures.
- Verified identification documents from customers prior to completing any transaction involving currency exchange or credit card purchases.
Cage Supervisor
Starlight Casino
New Westminster
11.2007 - 09.2022
- Received, secured and distributed large sums of money, added funds to casino safe and completed forms and documentation.
- Complied with federal and state regulations by completing required casino forms pertaining to cage transactions. Ie. fintrac entrees and auditions.
- Coordinated employee work schedules to provide adequate coverage for guest services.
- Addressed complaints quickly by actively listening to concerns and applying effective issue resolution skills to come up with creative and mutually satisfactory solutions.
- Monitored payment of hand-delivered jackpots to verify promptness.
- Issuing various types of cheques.
- Opening and closing patrons gaming funds account
- Covering shifts
- Overseeing NRT issues
Education
Some College (No Degree) - Supervisory Skills
BCiT
Surrey, BCSome College (No Degree) - Travel Agent, Ticket Issue
Vancouver Travel Training College
Richmond, BCSkills
- 10 years of supervising skills in casino, problem solving skills, entering and auditing fintrac transactions
- Overseeing smooth running of cage department
- Handling float increase transactions from Vault to cashiers and NRT fill requests
Timeline
Cage Supervisor
Cascade Casino
09.2022 - Current
Cage Supervisor
Starlight Casino
11.2007 - 09.2022
Some College (No Degree) - Supervisory Skills
BCiT
Some College (No Degree) - Travel Agent, Ticket Issue
Vancouver Travel Training College