Rimpy Rimpy
Halifax,NS
Summary
Dynamic professional with extensive experience in customer service and team leadership, notably as an Assistant Manager at Mezza Lebanese Kitchen. Proven track record in enhancing sales through effective merchandising and fostering strong staff relationships. Skilled in money handling and conflict resolution, ensuring operational excellence and a positive customer experience.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Mezza Lebanese Kitchen
08.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Increased sales through effective merchandising strategies and targeted promotions.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Care Giver
For an Infant (part-time)
11.2024 - 03.2025
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Receptionist
Elevation Institute, Goraya, India
08.2019 - 10.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Teacher
Primary School
03.2017 - 06.2019
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Education
Diploma In Business Administration - Business Administration
Mount Saint Vincent University
Halifax, None04.2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff supervision
- Conflict resolution
- Budgeting and finance
Languages
English
Professional Working
English
Elementary
Timeline
Care Giver
For an Infant (part-time)
11.2024 - 03.2025
Assistant Manager
Mezza Lebanese Kitchen
08.2022 - Current
Receptionist
Elevation Institute, Goraya, India
08.2019 - 10.2020
Teacher
Primary School
03.2017 - 06.2019
Diploma In Business Administration - Business Administration
Mount Saint Vincent University
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