Rimaya Jose
Mississauga,ON
Summary
Dedicated and customer-focused Retail Associate with extensive experience in providing excellent service and ensuring a smooth shopping experience. Capable of executing a variety of tasks, including greeting and serving customers, processing shipments, and maintaining goods display standards. Known for a pleasant disposition, exceptional problem-solving skills, and a strong commitment to corporate policies and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Restaurant Team Member
Udupi Madras Café
02.2024 - Current
- Transaction handling
- Serving food
- Packing online delivery
- Maintaining neatness of the restaurant
Customer Support Assistant
BigBazaar
01.2021 - 11.2023
- Company Overview: India
- Transaction handling
- Fitting room assistance
- Customer Interaction
- India
Sales Assistant
Reliance Trends
03.2017 - 12.2020
- Company Overview: India
- Greeting customers, taking orders
- Fitting room assistance
- Ensuring the cleanliness of the store and to provide the best experience to the customers
- India
Education
Post Graduate Diploma - Project Management
Algoma University
Mississauga, ON12.2023
Bachelor of Science - Computer Science
M.G University
Kerala12.2020
Skills
- Customer Service Excellence
- Merchandise Handling
- Transaction Processing
- Fitting Room Assistance
- Communication Skills
- Problem-Solving
- Attention to Detail
- Team Collaboration
- Hygiene practices
- Kitchen support
- Order taking
- Customer interaction
Languages
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Malayalam
Advanced (C1)
Timeline
Restaurant Team Member
Udupi Madras Café
02.2024 - Current
Customer Support Assistant
BigBazaar
01.2021 - 11.2023
Sales Assistant
Reliance Trends
03.2017 - 12.2020
Post Graduate Diploma - Project Management
Algoma University
Bachelor of Science - Computer Science
M.G University
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