Rima Karki
Scarborough,ON
Summary
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
2
2
years of professional experience
Work History
Computer Technician
Kathmandu Computer Services Providing Agency
01.2020 - 12.2021
- Assisted customers with technical support inquiries.
- Served as backup for staff members, responding to system failure and maintenance emergencies.
- Streamlined repair processes to minimize day-to-day downtime and increase overall productivity.
- Set up and maintaining user accounts and client access.
Education
Associate of Applied Science - Computer Systems Technology
Centennial College of Applied Arts And Technology
Scarborough, ON09.2023
Skills
- Hardware Replacement
- Training Junior Team Members
- Issue Resolution
- Quality Assurance Controls
Soft Skills
· Communication Skills
· Patience
· Critical Thinking
· Leadership
· Positive Attitude
· Teamwork
Timeline
Computer Technician
Kathmandu Computer Services Providing Agency
01.2020 - 12.2021
Associate of Applied Science - Computer Systems Technology
Centennial College of Applied Arts And Technology
Similar Profiles
Bharat DangiBharat Dangi
Security Officer at Kathmandu Security AgencySecurity Officer at Kathmandu Security Agency
Marlynn C. HallMarlynn C. Hall
Associate Sales Consultant – Trauma & Orthopedics at IQVIA Providing Services for J&J MedTech (DePuy Synthes)Associate Sales Consultant – Trauma & Orthopedics at IQVIA Providing Services for J&J MedTech (DePuy Synthes)
Sanja StojmenovskaSanja Stojmenovska
Records Coordinator at Williams Lea Providing Services to DelloitteRecords Coordinator at Williams Lea Providing Services to Delloitte
Samanpreet KaurSamanpreet Kaur
Contact Center Representative & Insurance Sales Advisor at TD InsuranceContact Center Representative & Insurance Sales Advisor at TD Insurance
Dhwani MehtaDhwani Mehta
Account Coordinator at SMS SecurityAccount Coordinator at SMS Security