Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information - Key Qualifications
Personal Information
Languages
Timeline
Generic

Rima Karawi

Edmonton,AB

Summary

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Consumer Financial Sales Representative

Citifinancial
01.2014 - 01.2016
  • Primary focused on sales and sales administration of loans and insurance products
  • Presented loans, real estate products and insurance products to potential and existing customers
  • Processed applications, cultivating new and repeated business from internal and external clients
  • Scheduled loan closings and met pre-determined sales goals
  • Answered customer questions before, during and after sale.

Customer Service Representative/ Medical Lab Assistant

Bekaa Hospital
01.2012 - 01.2014
  • Reviewed insurance applications to ensure that all questions were answered and compiled data on insurance policy changes
  • Accepted payment on policies
  • Built relationships with customers and provided excellence customer satisfaction
  • Handled customer inquiries, complaints, billing questions and payment extensions.

Middle School Educator/ Chemistry Instructor

Sabeel Al Rashad- Karaoun Bekaa
01.2010 - 01.2014
  • Provided assistance to students with weak study areas
  • Assisted students in acquiring better understanding of targeted areas
  • Wrote individual tutoring plans in accordance to the individual needs of students
  • Maintained confidential student record
  • Researched and recommended prudent textbooks and learning materials.

Education

Diploma in Education -

Lebanese International University
Lebanon
01.2014

Bachelors of Art and Science in Biochemistry -

LIU (Lebanese International University)
Lebanon
01.2011

Skills

  • Marketing Collateral
  • Selling Skills
  • Sales Techniques
  • Services Sales
  • Interpersonal Communication Skills
  • Customer Inquiries
  • Team Management
  • Digital Marketing
  • Operational Efficiency
  • Customer Relationship Management
  • Customer Interaction

Accomplishments

  • Supervised team of 10 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Additional Information - Key Qualifications

  • Prioritize and time management skills and capable of working under pressure
  • Excellent communication techniques and technical plan execution
  • Exhibit strong aptitude for leadership, management, and sustainment of technical operations
  • Analytical problem solving, mechanical inclination, enjoy technical processes
  • Strong team player with excellent interpersonal and computer working skills
  • Well experienced in assisting customers in managing their bank accounts and providing them with information on other financial services
  • Proficient in conducting activities to bring aboard new customers and maintain existing ones
  • Highly skilled in performing follow up and backup work duties

Personal Information

Title: Consumer Financial Sales Representative

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Consumer Financial Sales Representative

Citifinancial
01.2014 - 01.2016

Customer Service Representative/ Medical Lab Assistant

Bekaa Hospital
01.2012 - 01.2014

Middle School Educator/ Chemistry Instructor

Sabeel Al Rashad- Karaoun Bekaa
01.2010 - 01.2014

Diploma in Education -

Lebanese International University

Bachelors of Art and Science in Biochemistry -

LIU (Lebanese International University)
Rima Karawi